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Why is my Faebook share not showing an image?

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  • #310021

    Urban Country
    Participant

    Hi, when I click on Facebook share button, window opens to see 404-Unothorized and not image why? how can this be corrected? please see Screenshot!

    Best Regards, Carmelina

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    #310093

    Hello,

    Please, provide your site admin access to the private area as well as the page URL or place where the icon calls the error, I will check the settings.

    Best Regards

    #310187

    Urban Country
    Participant

    1. When I click on the Facebook Icon and a window
    opens it shows the Facebook error and no image, check next screenshot. this is the link where the icon is situated https://staging7.urbancountrydecor.com/product/dolly-star-king-sham-21×37/ I have added two screenshots.

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    #310228

    Hello,

    Please check the credentials I cannot login.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)