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Why My icons are hidden from tha web page after updating the plugins.

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  • #646540

    marcopolo
    Participant

    Why My icons are hidden from tha web page after updating the plugins.
    We are attaching the screenshot regarding the concern.

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    #646643

    Luke Nielsen
    Keymaster

    Hello,

    Update the theme to the latest version and then recheck the issue.

    Let me know the result.

    Kind Regards

    #651712

    marcopolo
    Participant

    Hi,
    I have updated all the plugins and theme as well.
    However, the problem is still exixts. Icons are not coming on the Homepage.

    #651735

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that you have not enabled the lazy loading from 3rd party plugin.

    Also, you can send me access to the admin panel so I can investigate it.

    Kind Regards

    #651826

    marcopolo
    Participant

    I am sharing you the admin access.

    #651996

    marcopolo
    Participant

    Hi, Can you help me with this issue on an urgent basis?

    #652069

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    In general, the issue is related to Lazy loading, most likely, you have additional lazy loading from 3rd party plugin, which causes the issue.

    Also, it seems that access is not working – https://prnt.sc/tie2sxRVfRRF , could you please update it?

    I await your response.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)