Home Forums WoodMart support forum Why the images changed to low resolution for category in shop page

Why the images changed to low resolution for category in shop page

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #478952

    moodart.me
    Participant

    Hi
    my design is High quality resolution
    Why the images go low resolution for category in shop page
    i need to make the( grid Products columns on desktop (2))
    the images changed to ugly LOW resolution ? why

    Attachments:
    You must be logged in to view attached files.
    #479018

    Hello,

    You need to upload images with a bigger size and high resolution and check the issue.

    Best Regards.

    #479457

    moodart.me
    Participant

    My friend, why do you respond quickly and without interest, as if you are in a hurry and just want to answer without knowing the question???? !!! please show some interest when answering ….. you are work as supporting that why we buying the theme

    i upload the images bigger size and high resolution, and the issue still not resolve

    check the image link i uploaded
    https://drive.google.com/drive/folders/1o1Kt4tH4PL2CpZ4ZMPP_iWB-uaodQx11?usp=sharing

    and see what happened after uploading
    https://boxaiz.com/index.php/shop/

    #479706

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #479749

    moodart.me
    Participant

    i do what you ask me but the issue not solved
    so i will share WP admin login details

    #479923

    Hello,

    Please read and follow this instruction to configure the images https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    You need to upload images in a bigger size and increase the size of the product thumbnail.

    In Appearance > Customize > WooCommerce > Thumbnail Width for products, also changes thumbnail image width for categories.

    I have changed the width to 630 but on the front, still shows a small size because of the server cache or Cloudflare CDN cache enabled from the server. Please delete all sorts of cache from the server and then check back the changes.

    Best Regards.

    #480009

    moodart.me
    Participant

    My friend
    I do everything what you ask
    Look .. i believe the issue from your theme ! why? :

    go to front page boxaiz.com , scroll down same images i upload it ( its very good resolution)

    in the shop page is Ugly resolution

    check the attached

    i check the Cloudflare CDN in my server its already disable
    and i clear the cach from the server the issue still there

    Attachments:
    You must be logged in to view attached files.
    #480172

    moodart.me
    Participant

    hi
    any updates ???
    is this small issue is complicated ?
    why in the front page the images is good resolution
    only in the shop page is bad resolution !!!

    #480354

    Hello,

    Please check it now after removing the browser cache, I hope your issue has been solved now.

    Best Regards.

    #519916

    samurai-armor.com
    Participant

    Hello. I am wondering if there is any update to resolve this issue with low resolution images through the category page. Because I am having the same issue. The images are fine with my original theme. They are fine when I open them up directly at there 800×800 size but when seen on the main page’s catalog page at 400×400, they blurry and low resolution. The same images, on the ipad look crisp and clear. On a PC, regardless of the screen size or resolution setting, they look terrible.

    I am not using a CDN or 3rd party software which will lower resolution. We do not have any plugins that streamline or speed up the site or compress anything. All non-essential plugins were turned off, cache cleared. I’ve uploaded a new picture 1200×1200 that is perfectly clear and another picture at 400×400 perfectly clear. I’ve even use the same images in the product page and they look great. There doesn’t seem to be anything I can do to get these images to be clear.

    Has anyone found a solution?

    #520016

    Hello,

    Please read and follow this instruction to configure the images https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    You need to upload images in a bigger size and increase the size of the product thumbnail.

    In Appearance > Customize > WooCommerce > Thumbnail Width for products, also changes thumbnail image width for categories.

    I have changed the width to 630 but on the front, still shows a small size because of the server cache or Cloudflare CDN cache enabled from the server. Please delete all sorts of cache from the server and then check back the changes.

    If your issue is not solved then please create a new topic on the support forum with your site WP admin login details so I can check and give you a possible solution.

    Best Regards.

Viewing 11 posts - 1 through 11 (of 11 total)

The topic ‘Why the images changed to low resolution for category in shop page’ is closed to new replies.