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Why the there is a difference in the translated image?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #486418

    Orange
    Participant

    Hi, I am sorry, not sure how to describe the question clearly.

    For example, in this page, https://furkidstime.com/product/airdefender-antibacterial-odor-removal-pet-tissue/, when you scroll down, you can see the image here: https://prnt.sc/Y9SCgmik4LQj

    But, if you turn to English version, (I haven’t translate the product yet, but the about brand is translated, image translated too: https://prnt.sc/Fd9T3CqAaZ7i), the image disappeared. It changes to be a link instead: https://prnt.sc/Yn6Q1WyxfLD8

    The language switcher is at the top left corner.

    #486931

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Looking forward to collaborating with you!

    Kind Regards

    #487424

    Orange
    Participant

    Yes, please help

    #487640

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the attribute is not translated, because when you edit it in the English language you will see that the image is not defined:https://take.ms/6JD5o

    So please navigate to Products -> Attributes and define such an image for the English language as well, then clear the cache and recheck the issue.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)