Why the there is a difference in the translated image?
-
Hi, I am sorry, not sure how to describe the question clearly.
For example, in this page, https://furkidstime.com/product/airdefender-antibacterial-odor-removal-pet-tissue/, when you scroll down, you can see the image here: https://prnt.sc/Y9SCgmik4LQj
But, if you turn to English version, (I haven’t translate the product yet, but the about brand is translated, image translated too: https://prnt.sc/Fd9T3CqAaZ7i), the image disappeared. It changes to be a link instead: https://prnt.sc/Yn6Q1WyxfLD8
The language switcher is at the top left corner.
Hello,
I apologize for the delay.
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Looking forward to collaborating with you!
Kind Regards
Hello,
Seems that the attribute is not translated, because when you edit it in the English language you will see that the image is not defined:https://take.ms/6JD5o
So please navigate to Products -> Attributes and define such an image for the English language as well, then clear the cache and recheck the issue.
Kind Regards