widget section is broken – seems to be theme

[mcortese0288]

hello – please see attached there is an issue when i click the widget portion of the appearance tab.

please see photo – if you have any clues to what is causing this?

• This topic was modified 2 years, 5 months ago by mcortese0288.

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Please see second photo – not first – first was done by accident.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Got this figured out – it was our “captain-form” order form that was causing the issue. thank you for the help.

You are welcome! We are here to help.

Wish you a wonderful day!

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