Widgets are removed from Shop page Widget Area after Dynamic Widgets update

Greetings XTemos team!

I understand that the “Dynamic Widgets” plugin by vivwebs (currently version 1.6.6) is built into the WoodMart theme, therefore I am contacting you regarding this issue. Please advise if I should reach out to vivwebs directly.

I’ve noticed that after I update the plugin, all of the “WOODMART WooCommerce Layered Nav” widgets are removed from the Shop page Widget area. We have quite a few layered nav widgets so having to drag them back into the Shop page Widget area every time (and in the correct order) is a time-consuming task that is prone to mistakes.

I’d appreciate your assistance in resolving this issue, so that the WOODMART WooCommerce Layered Nav widgets remain in place after plugin updates.

Best regards,
Tom

Hello,

This issue is not related to the theme. It stems from the third-party “Dynamic Widgets” plugin following its recent update. Please reach out to the plugin author’s support team for assistance—they’ll be able to guide you accordingly.

Best Regards.

Thanks Aizaz, I will do that.
Did you do anything on our live site? Because all the widgets have disappeard again.

Best regards,
Tom

Hello,

I have just activated the parent theme and then activated the child theme again to check the issue. I did not do anything else on the site.

Best Regards.

Got it, thanks.

Turns out that switching themes (as well as updating the Dynamic Widgets plugin) resets the WOODMART WooCommerce Layered Nav to the inactive widgets section. I am in contact with the plugin developer about it.

Hello,

Thank you—please take the time needed. If the issue is resolved, kindly share the solution here for the benefit of other customers who may encounter a similar problem in the future.

Best Regards.

Hi Aizaz, I hope you’re doing well.
Please see the support thread with the developer of the Dynamic Widgets plugin:
https://wordpress.org/support/topic/widgets-are-removed-from-shop-page-widget-area-after-plugin-update/

I’d appreciate your continued assistance with this.

Best regards,
Tom

Hello,

Thank you very much for sharing the solution with us.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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