Wish List & Compare Function Not Working Properly
-
The wish list and compare function is not working properly. Following are the issue:
1. After selecting the product, wish list and compare page is empty.
2. If successfully selected product, after removed product from compare page the product still visible in the compare page.
Hello,
Could you please disable all plugins except these ones:
WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Let me know the result.
Kind Regards
Hi,
I have disabled all plugins except those 3 mentioned by you but the problem is still there.
Hello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Also, please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
Kind Regards
Hello,
Please send us the FTP access for the proper investigation.
Thank you in advance.
Kind Regards
Hello,
Please navigate to WoodMart -> Patcher and apply the 489540 patch for fixing that issue.
Then clear the cache and recheck the issue.
Kind Regards
.
