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wishlist

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #489852

    omar_2234
    Participant

    When adding the product to the wishlist, it is not added and does not appear on the wishlist page, or a number appears on the icon

    #489931

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #489964

    omar_2234
    Participant

    i confirm the permission for plugins deactivation, switching to the parent or default theme

    #490262

    Hello,

    When I deactivated all the plugins not related to the theme the site was broken.

    Please create a staging site and test the issue with the plugins related to Woodmart only.

    Then add your plugins one by one to detect which one causes the problem.

    Best Regards

    #490563

    omar_2234
    Participant

    I did not benefit from the support except for the failure of my website files. After giving the login data to support, many problems occurred, and my main problem was not even resolved.

    #490763

    Hello,

    I requested permission to deactivate the plugins, You have confirmed the same. When a site has such a number of plugins, deactivating may break something that is why we always ask to make the full backup of your site.

    Please update the access our developers will check deeper.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)