Home Forums WoodMart support forum Wishlist and Compare icons not appearing on product grids

Wishlist and Compare icons not appearing on product grids

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #411562

    Little Panda
    Participant

    Hello,

    When turning on the product variations as single products the wishlist and compare icons disappear from the product grids (Shop > Variable products). Is this a known limitation when turning on this new feature that came with update 7.0?

    Regards

    #411661

    Hello,

    Sorry to hear about the inconvenience.

    Actually, after you mentioned the concern we confirmed it from the Test Site. There we enabled the updated option of Product Variations as Single Products, then checked back the Shop page, and there the Compare and Wishlist Icons were showing on those individual Variant Products too. Here is the Shop Page URL from our Test Site, you can see for yourself too: https://blackpearlspro.com/woodmart_support/shop/

    Here a Product named “Eames plastic side chair” is showing as Individual Variants and you can see the Wishlist and Compare icons are showing and working perfectly fine.

    So, there might be some third-party Plugin conflict on your Site. So, can you please once try deactivating all the third-party Plugins on your Site? If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    Best Regards.

    #411668

    Little Panda
    Participant

    Hello,

    Sorry to bother you again but this is very strange. We deactivated all plugins and yet the problem remains. We also tried clearing out any custom CSS code but the behaviour remains. Do you have any other suggestions?

    #411780

    Hello,

    Can you please share the WP admin login details of your site so I will check and solve the issue.

    Best Regards.

    #411811

    Little Panda
    Participant

    See private area

    #411975

    Hello,

    Your issue is now resolved.

    Actually, we have noticed a CSS added in this regard as display: none on your Site.

    So, we have added another CSS to rectify that under the Dashboard > Theme Settings > Custom CSS > Global Custom CSS and now the Icons appear fine: https://ibb.co/BtNY9VV

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)