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Wishlist and compare stopped working after update

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  • Author
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  • #437301

    duglsp
    Participant

    After the update, the comparison and wish list stopped working!

    The wish list shows a blank window, compare page shows [woodmart_compare].

    I tried to turn off the plugin one by one, but it doesn’t work.

    I am sending links: https://shop.lilocosmetics.ba/lista-zelja/
    https://shop.lilocosmetics.ba/uporedite/

    Thank you

    #437398

    Hello,

    Could you please once go to Dashboard > Theme Settings > Shop > there you can find the Wishlist and Compare sub-tabs for options > in that please once check if you have enabled the Wishlist and Compare > and have also selected the respective page created. Here are the Images for your reference:

    https://snipboard.io/vrWdmF.jpg (Compare)
    https://snipboard.io/4Sr39a.jpg (Wishlist)

    Also, please make sure that your WoodMart Theme and WoodMart Core plugin is updated to the latest version on your Site. The latest version of the Theme running is 7.0.4 and the Core version running is 1.0.35.

    If you still face any issue in this regard then kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern further on your Site and help you out accordingly.

    Best Regards

    #437456

    duglsp
    Participant

    I did everything as you wrote, but the wishlist and compare still don’t work.

    I sent you the information in a private message.

    Please fix it as soon as possible.

    Thank you very much

    Best regards

    #437643

    Hello,

    We have checked this concern further on your Site and deactivated all the third party Plugins on your Site remaining the Theme required ones activated and the Wishlist and Compare was then working fine.

    So, it is a third party Plugin conflict on your Site. Please try reactivating all the third party plugins one by one to see which Plugin is causing the conflict.

    Best Regards

    #437700

    duglsp
    Participant

    Hello

    It was a plugin problem though..

    Thank you very much

    Best regards.

    #437702

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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