WISHLIST | compare | cart – problem after last update

Hello,
After the last update – I have a problem with the three items to add to cart – favorite products + comparisons.

1st problem is that after I have added a product to my cart and leave the site then I open it again from the same browser- on the home page it is displayed as 0.00 / 0 products – as if I have no added product. After I go to another page, everything is fixed and it shows that I have a product in the cart.

Problem 2 – Apart from incorrectly displaying the number of products in “favorite products”, like the first problem, products are saved only if I am logged in my site! If I am not, the products are not preserved.

3rd problem – the added products are not saved in the “compare products”. Like the first problem after adding products for comparison and when I leave the site then open it again from the same browser (whether or not I logged in), no products are not available.

Please check the videos.

Hi, I restored my site to the previous version – before making any changes today. This includes not updating wordporess and woocomerce to the latest version and finding that the problem is also present there.

This leads me to think that this problem is available after version 5.0 – which I last updated.

Please help urgently.

In addition, I set up a new site with the latest update on the theme and everything on it, which site contains only the required plugins – nothing else that is unnecessary.
Unfortunately, I notice the same problem with him!

You can see the second site in private content – with access data to it

Hello,

When you are not logged in the shopping cart and whilst does not keep the data. Do you have the problem when you logged in?

If yes, deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area.

Best Regards

Hi, Elise,

When I’m logged in, I don’t have a problem with “favorite products”, but the problem with comparable products is available (don’t keep the products I’ve added).
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When I am not logged in – do not keep the added products in favorite products or keep the products added compared to products.
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If you see my second post – there I have indicated a sample test site that contains only the required plugins from the theme – where the problem is also present.
It has data for access to the administrative part.

Hello,

We have double checked and see the problem. We are working on it and it would be fixed in the nearest future.

Best Regards

“We are working on it and it would be fixed in the near future.”

Thanks for the reply. Near future!? Can I expect you to fix this problem in the next version? In the way you described it, you can fix it in a year or more.

Hello,

It will be fixed in the nearest theme update. Sorry for the confusion.

Best Regards

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