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Wishlist & Compare reset from themes settings

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #408799

    John
    Participant

    Hello guys,
    We have an issue with the Wishlist page and Compare page. We have set them in theme settings but, from time to time they are resetting but only the Wishlist page and Compare page.
    Do you have any idea why? or a solution for this? Also, I want to mention that we have 8 languages and we are using WPML and as a theme, we are using VEGA.
    Waiting for your replay,
    Thank you!

    #408804

    Artem Temos
    Keymaster

    Hello,

    We didn’t face similar issues before. If they are resetting then somebody modifies Theme Settings. They can’t be reset on their own.

    Kind Regards

    #408811

    John
    Participant

    Hello,
    Thank you for your answer.
    I have done more tests regarding this issue and I found that. If we save the wishlist page and compare the page in the main language it’s working. If we enter the theme settings and save them from another language will reset the wishlist page and compare the page. Also, I have tried to save in the main language and then to another language with the translated version of the page but will still reset them.
    Also, I have made a video for you with the testing that I have made.
    I hope you can understand.
    Waiting for your answer,
    Thank you!

    #409003

    Artem Temos
    Keymaster

    Hello,

    Please, send us your admin and FTP access so we can investigate this.

    Kind Regards

    #409007

    John
    Participant

    Hello,
    Thank you very much for your replay.
    Attached the login info for FTP.
    Waiting for your replay.
    Thanks!

    #409198

    Artem Temos
    Keymaster

    Hello,

    We need your admin access as well.

    Kind Regards

    #409266

    John
    Participant

    Hello,

    Attached what you asked.

    Waiting for your replay,

    Thank you!

    #409482

    Artem Temos
    Keymaster

    Actually, you just don’t need to switch languages when working in Theme Settings. Alway edit them on the English version.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)