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Wishlist emails sending out incorrectly

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #585424

    Mr Mobility
    Participant

    Emails with Wishlist items from clients is being sent out randomly and incorrectly.

    Please advise.

    #585470

    Luke Nielsen
    Keymaster

    Hello,

    Could you please send some screenshots for a better understanding of the issue?

    Thank you in advance.

    Kind Regards

    #585687

    Mr Mobility
    Participant

    Please see screenshot attached, these items were all in stock.

    Attachments:
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    #585734

    Luke Nielsen
    Keymaster

    Hello,

    Currently, I see only the duplicates issue – https://take.ms/Hhmxy which will be fixed in the next update. Items on stock, okay, but the message related to “On sale” – https://take.ms/rYB34, https://take.ms/WSFnqK

    Let me know if you have some questions.

    Kind Regards

    #586386

    Mr Mobility
    Participant

    Yes, there are duplicates. But the items were already in stock when added to Wishlist …

    Also, some items that were not on the Wishlist are included in the mail.

    #586411

    Luke Nielsen
    Keymaster

    Hello,

    The issue with the duplicates will be fixed in the next update.

    Also, the issue with the items that were not on the Wishlist will be fixed in the next update as well.

    Kind Regards

    #587002

    Mr Mobility
    Participant

    Thank you , it’s also sending multiple times in a week. Will this be fixed or can it be adjusted?

    #587197

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify, does it send multiple times the wishlist with the same products or not?

    Thank you in advance.

    Kind Regards

    #587328

    Mr Mobility
    Participant

    Yes, it sends nearly everyday or every second day. It includes a long list of items, seems to be the same ones every time

    #587387

    Luke Nielsen
    Keymaster

    Hello,

    Which email is sent every day: a Wishlist “Back in stock” email or a Wishlist “On sale item” email?

    Thank you for your time.

    Kind Regards

    #587858

    Mr Mobility
    Participant

    It is Wishlist item on sale.

    #587971

    Luke Nielsen
    Keymaster

    Hello,

    We have tested this issue on our side and we don’t see any problem, so could you create a stage site, configure it to be able to send email and give us access including FTP?

    Kind Regards

    #604430

    Mr Mobility
    Participant

    How do I do this?

    #604432

    Luke Nielsen
    Keymaster

    Hello,

    Here is an article on how to clone your website and move it to the staging platform:

    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)