Home Forums WoodMart support forum Wishlist in secondary Arabic is invalid

Wishlist in secondary Arabic is invalid

Viewing 20 posts - 1 through 20 (of 20 total)
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  • #585511

    kannour
    Participant

    Hello

    Products are not deleted from the wish list in Arabic. Although we have excluded the wish list from caching in wp-rocket
    To produce the problem. Browse the store in Arabic, then add some products to the wish list. After that, go to the wish list page and delete the products. After that, refresh the page. You will see that they have not been deleted.

    thank you In advance

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    #585797

    Luke Nielsen
    Keymaster

    Hello,

    Try to disable caching here – https://take.ms/FsEJm for both languages, then clear the site/server cache and check how it works.

    Kind Regards

    #586093

    kannour
    Participant

    Hello

    I did as you said but the problem is not resolved

    #586342

    Luke Nielsen
    Keymaster

    Hello,

    Now it works well, please check the video – https://take.ms/kQp0Q

    Let me know if you have any questions. Thank you for your time and have a good day.

    Kind Regards

    #586568

    kannour
    Participant

    The problem is still present.
    after deleting products from the wish page, you have to refresh the page. You’ll see it appear again.
    You should try this while you are not logged in

    • This reply was modified 4 months, 2 weeks ago by kannour.
    #586657

    Luke Nielsen
    Keymaster

    Hello,

    Okay, I see. Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Kind Regards

    • This reply was modified 4 months, 2 weeks ago by Luke Nielsen.
    #586859

    kannour
    Participant

    Please activate the maintenance situation before that.

    Or you can cancel the activation and activate again in the fastest time.

    #587085

    Luke Nielsen
    Keymaster

    Hello,

    Even with the disabled cache plugin, the Wishlist page in the Arabic language is still cached, it means that you have a server cache, please disable it at all, and let me know.

    Kind Regards

    #587703

    kannour
    Participant

    Hello

    We have disabled the server cache. But the problem is still the same.

    #588070

    Luke Nielsen
    Keymaster

    Hello,

    At the moment we see that this page has cache because we see that the page loads very quickly as for a site that does not have caching (even after disabling cache plugins). E.g. when you admin the page loads 1.5s and when you guest it loads 25ms.

    Kind Regards

    #588265

    kannour
    Participant

    I think the problem is caused by WPML

    #588358

    Luke Nielsen
    Keymaster

    Hello,

    I suggest you contact with their support team.

    Let me know the result.

    Kind Regards

    #590643

    kannour
    Participant

    Hello
    We have disabled WPML plugins. But the problem still appears.

    I also contacted hosting support, and they told me that all server caches had been stopped.

    But the problem still appears.

    #590870

    Luke Nielsen
    Keymaster

    Hello,

    Okay, May I disable the 3rd party plugins again for testing?

    In general, when you check this issue when you admin, you can see that it works well because for the admin users, the cache is disabled.

    Kind Regards

    #591112

    kannour
    Participant

    Hello

    You can run the test on the gradient version

    #591556

    Luke Nielsen
    Keymaster

    Hello,

    I have checked the issue without 3rd party plugins and it works well, here is a video – https://take.ms/thYFp

    Let me know if you have any questions.

    Kind Regards

    #591912

    kannour
    Participant

    Hello

    You conducted a test on the page in English. The problem is in the Arabic language.

    #592599

    Luke Nielsen
    Keymaster

    Hello,

    Send me please access to your C panel so I can check the cache settings.

    Thank you in advance.

    Kind Regards

    #593025

    kannour
    Participant

    Hello
    WordPress dashboard or what. I didn’t understand

    #593104

    Luke Nielsen
    Keymaster

    Hello,

    C-panel – it’s the admin panel of the Server where you host your website.

    https://www.wpbeginner.com/glossary/cpanel/

    I await your response.

    Kind Regards

Viewing 20 posts - 1 through 20 (of 20 total)