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Wishlist in secondary Arabic is invalid
- This topic has 19 replies, 2 voices, and was last updated 1 week, 3 days ago by
Luke Nielsen.
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AuthorPosts
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July 25, 2024 at 12:07 am #585511
kannourParticipantHello
Products are not deleted from the wish list in Arabic. Although we have excluded the wish list from caching in wp-rocket
To produce the problem. Browse the store in Arabic, then add some products to the wish list. After that, go to the wish list page and delete the products. After that, refresh the page. You will see that they have not been deleted.thank you In advance
Attachments:
You must be logged in to view attached files.July 25, 2024 at 6:04 pm #585797
Luke NielsenKeymasterHello,
Try to disable caching here – https://take.ms/FsEJm for both languages, then clear the site/server cache and check how it works.
Kind Regards
July 26, 2024 at 11:57 pm #586093
kannourParticipantHello
I did as you said but the problem is not resolved
July 29, 2024 at 9:43 am #586342
Luke NielsenKeymasterHello,
Now it works well, please check the video – https://take.ms/kQp0Q
Let me know if you have any questions. Thank you for your time and have a good day.
Kind Regards
July 29, 2024 at 9:07 pm #586568
kannourParticipantThe problem is still present.
after deleting products from the wish page, you have to refresh the page. You’ll see it appear again.
You should try this while you are not logged in-
This reply was modified 1 month, 1 week ago by
kannour.
July 30, 2024 at 10:25 am #586657
Luke NielsenKeymasterHello,
Okay, I see. Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.
Kind Regards
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This reply was modified 1 month, 1 week ago by
Luke Nielsen.
July 30, 2024 at 9:14 pm #586859
kannourParticipantPlease activate the maintenance situation before that.
Or you can cancel the activation and activate again in the fastest time.
July 31, 2024 at 5:04 pm #587085
Luke NielsenKeymasterHello,
Even with the disabled cache plugin, the Wishlist page in the Arabic language is still cached, it means that you have a server cache, please disable it at all, and let me know.
Kind Regards
August 3, 2024 at 1:59 am #587703
kannourParticipantHello
We have disabled the server cache. But the problem is still the same.
August 5, 2024 at 3:26 pm #588070
Luke NielsenKeymasterHello,
At the moment we see that this page has cache because we see that the page loads very quickly as for a site that does not have caching (even after disabling cache plugins). E.g. when you admin the page loads 1.5s and when you guest it loads 25ms.
Kind Regards
August 5, 2024 at 7:52 pm #588265
kannourParticipantI think the problem is caused by WPML
August 6, 2024 at 10:06 am #588358
Luke NielsenKeymasterHello,
I suggest you contact with their support team.
Let me know the result.
Kind Regards
August 17, 2024 at 2:01 am #590643
kannourParticipantHello
We have disabled WPML plugins. But the problem still appears.I also contacted hosting support, and they told me that all server caches had been stopped.
But the problem still appears.
August 19, 2024 at 11:20 am #590870
Luke NielsenKeymasterHello,
Okay, May I disable the 3rd party plugins again for testing?
In general, when you check this issue when you admin, you can see that it works well because for the admin users, the cache is disabled.
Kind Regards
August 20, 2024 at 1:59 am #591112
kannourParticipantHello
You can run the test on the gradient version
August 21, 2024 at 4:33 pm #591556
Luke NielsenKeymasterHello,
I have checked the issue without 3rd party plugins and it works well, here is a video – https://take.ms/thYFp
Let me know if you have any questions.
Kind Regards
August 22, 2024 at 10:49 pm #591912
kannourParticipantHello
You conducted a test on the page in English. The problem is in the Arabic language.
August 26, 2024 at 2:18 pm #592599
Luke NielsenKeymasterHello,
Send me please access to your C panel so I can check the cache settings.
Thank you in advance.
Kind Regards
August 27, 2024 at 10:58 pm #593025
kannourParticipantHello
WordPress dashboard or what. I didn’t understandAugust 28, 2024 at 9:54 am #593104
Luke NielsenKeymasterHello,
C-panel – it’s the admin panel of the Server where you host your website.
https://www.wpbeginner.com/glossary/cpanel/
I await your response.
Kind Regards
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This reply was modified 1 month, 1 week ago by
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