wishlist not working

[ayousef56]

Hello there ,
when ever i try to add item to wishlist or create wishlist it gives this error in img
Thanks

• This topic was modified 2 months ago by ayousef56.

Attachments:

You must be logged in to view attached files.

attached error from query monitor

Attachments:

You must be logged in to view attached files.

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

login info submitted

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution. Also switch the child theme to the parent theme and check the issue.

Best Regards,

[ayousef56]

hello there
i have deactivated everything but still issue occurs same error
and like images the tables not found
so please advise

P.s its live website i cant keep it off for long periods

• This reply was modified 2 months ago by ayousef56.

Hello,

Sorry to say I am unable to log in to your site due to 2FA authentication.

For testing this issue, try to create a Staging platform where you can test issues, enable/disable features/plugins, thus such changes will affect the main site. Also, share the wp logins details of the staging site so I will further check on your site and give you a possible solution.

The article below will help you to create it:
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Best Regards,

i have disabled the 2fa please try again as i cant do a staging atm

here is also staging site link below

Hello,

Could you please share your cPanel login details so I can check and provide a possible solution?

Best Regards,

unfortunately i cant as IT limits it to egypt only access
so tell me how i can help?

Hello,

The issue on your site is coming from the “Only for logged in” option is enabled on your site. After disabling this option, the wishlist is working fine, so, we need to increase some server-side values on your staging site (like memory limit and execution time). That’s why we requested cPanel access.

Since you’re unable to share it due to location restrictions, no problem — you can simply ask your hosting provider to increase the values:

Here are the recommended server values of our theme.
https://xtemos.com/docs-topic/requirements-wordpress-set-up/

Once these values are increased, we’ll be able to test and troubleshoot the issue properly on your staging site.

Best Regards,

values r correctly set so please check with me
i attached before img where the tables for wishlist doesnt get created i think its the issue
after disabling it for logged in users only it still doesn’t show the wishlist

Attachments:

You must be logged in to view attached files.

Hello,

This issue is related to the fact that you don’t have a wishlist table that was previously created.

To recreate the table, you need to temporarily add the following code to the child theme:

add_action('init', function (){
	delete_option('wd_wishlist_installed');
});

After adding the code, go to the homepage, and then remove the code. Once that’s done, re-save the theme settings and check if the issue still exists.

Best Regards,

Hello Aizaz
its fixed
Thanks for your support really appreciate it

Hello,

You’re very welcome!

If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Have a great day.

Topic Closed.
Best Regards,

[Author]

Posts