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wishlist not working

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  • #672800

    ayousef56
    Participant

    Hello there ,
    when ever i try to add item to wishlist or create wishlist it gives this error in img
    Thanks

    • This topic was modified 5 days, 1 hour ago by ayousef56.
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    #672846

    ayousef56
    Participant

    attached error from query monitor

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    #672867

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #672882

    ayousef56
    Participant

    login info submitted

    #672904

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution. Also switch the child theme to the parent theme and check the issue.

    Best Regards,

    #673634

    ayousef56
    Participant

    hello there
    i have deactivated everything but still issue occurs same error
    and like images the tables not found
    so please advise

    P.s its live website i cant keep it off for long periods

    • This reply was modified 1 day, 23 hours ago by ayousef56.
    #673693

    Hello,

    Sorry to say I am unable to log in to your site due to 2FA authentication.

    For testing this issue, try to create a Staging platform where you can test issues, enable/disable features/plugins, thus such changes will affect the main site. Also, share the wp logins details of the staging site so I will further check on your site and give you a possible solution.

    The article below will help you to create it:
    https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Best Regards,

    #673890

    ayousef56
    Participant

    i have disabled the 2fa please try again as i cant do a staging atm

    #673896

    ayousef56
    Participant

    here is also staging site link below

Viewing 9 posts - 1 through 9 (of 9 total)