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Wishlist Problem
- This topic has 16 replies, 2 voices, and was last updated 2 years, 12 months ago by
Luke Nielsen.
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AuthorPosts
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August 19, 2022 at 5:59 am #398198
prattsyParticipantHello,
have put some Items into Wishlist,
but Wishlist Counter is 0.
How fix this Problem?Best Regards
Attachments:
You must be logged in to view attached files.August 19, 2022 at 12:20 pm #398255
Luke NielsenKeymasterHello,
Make sure that your Wishlist page is not cached. If you disable caching for this page and still see the problem, please provide your site admin access to the private area so I can check it on your side.
Feel free to reach out so we can discuss possible options moving forward.
Kind Regards
August 19, 2022 at 2:13 pm #398283
prattsyParticipantHow can i check if Site is cached?
August 19, 2022 at 3:14 pm #398313
prattsyParticipantHow can i exclude this Site from Cache?
August 19, 2022 at 4:45 pm #398338
Luke NielsenKeymasterHello,
I would like to request temporary admin access to the live site to take a better look at the issue there.
I await your response.
Kind Regards
August 19, 2022 at 7:37 pm #398371
prattsyParticipantHi,
please look Private Content.
Best Regards
August 21, 2022 at 7:45 am #398547
prattsyParticipantHi,
what about my Support Question.
How to use your Theme,
if not work?Best Regards
August 22, 2022 at 10:55 am #398705
Luke NielsenKeymasterHello,
Kindly sorry for the delay.
Please confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back.
Kind Regards
August 22, 2022 at 12:00 pm #398722
prattsyParticipantOk, do what you need.
For that is my Staging Site.August 23, 2022 at 9:57 am #398948
Luke NielsenKeymasterHello,
You have added products to the “Wishlist” and after it, you have added the same products to the draft so as a result, they were not displayed on the “Wishlist”, but the count assumed that they were.
You can also reach out to us if you have any questions.
Kind Regards
August 23, 2022 at 12:48 pm #398987
prattsyParticipantHi,
that’s kind of how I imagined it.
In this case, the counter must be set to zero.
What if a user adds a product to their wishlist,
and the product is removed from the range or revised as a draft?Best Regards
August 23, 2022 at 3:12 pm #399024
Luke NielsenKeymasterHello,
The draft product is kind of not public product so the Wishlist’s counter can include it. In the next update, we will add the functionality that will clear it.
Thanks for your time and have a great day.
Kind Regards
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This reply was modified 2 years, 12 months ago by
Luke Nielsen.
August 23, 2022 at 4:37 pm #399064
prattsyParticipantWe can make the World better.
Must only talk about this.August 23, 2022 at 4:55 pm #399071
prattsyParticipantOther Question.
What is
“Hitek Support”?
I need good Support Forum like Xtemos.
August 24, 2022 at 10:08 am #399232
Luke NielsenKeymasterHello,
The “Hitek Support” tab is responsible for the support of the “Hitek” theme (It’s our theme as well as WoodMart).
https://themeforest.net/item/hitek-electronics-woocommerce-theme/33559130
In the meantime, feel free to ask me any questions you may have.
Kind Regards
August 24, 2022 at 10:14 am #399233
prattsyParticipantHi,
thanks for Info.
What Script/Plugin do you use for your Xtemos Support Forum?
Best Regards
August 24, 2022 at 2:38 pm #399296
Luke NielsenKeymasterHello,
It’s all custom written by our developers based on the “bbpress” plugin.
If you have more questions or concerns, please create new topics for each issue in the support system to avoid any confusion.
Kind Regards
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This reply was modified 2 years, 12 months ago by
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