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Wishlist related issue

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
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  • #547729

    devartaiofficial
    Participant

    When i add a product of lets suppose category xyz in whishlist. Now go to home and again going to category xyz then the wishlisted item’s icon should be selected but in my case icon is still showing not selected but item is already in my wishlist.

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    #547956

    Hung Pham
    Keymaster

    Hi devartaiofficial,

    Thanks for reaching to us.

    First of all, take my apologies for the delay in answering because of the weekend.

    This issue is cache-related, please purge cache from plugins / CDN or disable it and check again.

    Regards,

    #547965

    devartaiofficial
    Participant

    I am not using any cache plugin or CDN.
    is your wishlist feature working on cache or are you storing wishlist data in DB.

    This also not working on your demo websites. My website is new so please help me out

    #548272

    Hung Pham
    Keymaster

    Hi devartaiofficial,

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #548275

    devartaiofficial
    Participant

    Sure i am sending details so please check and guide me the issue because I have more websites where I am using woodmart theme so I will fix myself when you will done.

    #548319

    Hung Pham
    Keymaster

    Hi devartaiofficial,

    Thanks for details.

    Seems you are using Litespeed server, few our customers faced the same issue with it, please refer to the article for more details https://secure.lightningbase.com/index.php/knowledgebase/71/How-to-exclude-a-page-from-Litespeed-cache.html#:~:text=Log%20in%20to%20your%20WordPress,that%20should%20not%20be%20cached.

    Then, clear browser cache and check again.

    Kind Regards,

    #548362

    devartaiofficial
    Participant

    Hey, I shared my credentials you can check I am not using any type of cache plugin on my website. and I am using Hostinger server which also turns off the Automatic cache feature. so there is no question of cache in my opinion. So please look it again

    #548501

    Hung Pham
    Keymaster

    Hi devartaiofficial,

    Thanks for details.

    Navigate to Theme Settings > Shop > Wishlist and enable Save button state after adding to the wishlist option. https://prnt.sc/DATtRFBvZUSs > https://prnt.sc/3ZUFc9lJDLAW

    Regards,

    #548515

    devartaiofficial
    Participant

    yes its working 🙂
    Thank you so much

    #548518

    Hung Pham
    Keymaster

    Hi devartaiofficial,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 10 posts - 1 through 10 (of 10 total)