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wishlist stopped working

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  • #398848

    amrzakaria85
    Participant

    After the update compare and wishlist stopped working. When you add products, it shows an empty window and keeps referring to got to shop.

    See attached files

    Can you please advise how I can resolve this issue?

    i have deactive all plugins and active them one by one but still the same problem and i have also switch the theme

    everything was working fine before i upload the php and WordPress v
    please i need help as fast as you can

    Attachments:
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    #398863

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #399095

    amrzakaria85
    Participant

    I have deactivate all plugins and kept these you have mentioned still the same problem as my website is live so I have made the test website
    so please you can test it from here and i will send the login
    https://wordpress-823890-2839142.cloudwaysapps.com/

    #399159

    Hello,

    Please make the full backup of your site and update the theme and all the plugins in Appearance > Install plugins.

    Please leave one parent theme and one child theme.

    If the problem remains please feel free to contact us.

    Best Regards

    #399261

    amrzakaria85
    Participant

    i have done all but still the same problem

    #399425

    Hello,

    Please check now: https://gyazo.com/069e824e998e1426a984bcaaae7ff1f9

    Best Regards

    #399453

    amrzakaria85
    Participant

    what is this? Do you have a disabled wishlist?
    did you read what is my problem?
    i have mentioned many many time it’s not working its showing empty once the user add the product to the wishlist
    and your answer is not related to the problem i have
    please read what i’m facing and tell me solution

    Thanks

    #399488

    amrzakaria85
    Participant

    check the screenshoot

    Attachments:
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    #399666

    Hello,

    I see you have both Elementor and WP bakery page builder enabled. Please leave the builder that was selected during the theme installation, and disable another one.

    Best Regards

    #399667

    P.S.

    The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If you have any questions please feel free to contact us.

    #399785

    amrzakaria85
    Participant

    i do not know but it’s wasting a lot of time
    the real website is this one
    https://ofisxprs.com/
    and it has everything like HTTPS and everything is correct i just uploaded it on test URL to you can access and fix the problem
    and the problem is still there on the main website/official one https://ofisxprs.com/
    if you are not able to fix this problem so i wanna refund my money

    #399976

    Hello,

    I asked for the site admin access, you provided access for this page: https://wordpress-823890-2839142.cloudwaysapps.com/wp-admin/ I checked this site.

    Now you provide another domain. Please provide access to the domain where you have the problem.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)