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wishlist stopped working
- This topic has 11 replies, 2 voices, and was last updated 2 years, 11 months ago by
Elise Noromit.
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August 22, 2022 at 10:57 pm #398848
amrzakaria85ParticipantAfter the update compare and wishlist stopped working. When you add products, it shows an empty window and keeps referring to got to shop.
See attached files
Can you please advise how I can resolve this issue?
i have deactive all plugins and active them one by one but still the same problem and i have also switch the theme
everything was working fine before i upload the php and WordPress v
please i need help as fast as you canAttachments:
You must be logged in to view attached files.August 23, 2022 at 1:21 am #398863
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
August 23, 2022 at 6:02 pm #399095
amrzakaria85ParticipantI have deactivate all plugins and kept these you have mentioned still the same problem as my website is live so I have made the test website
so please you can test it from here and i will send the login
https://wordpress-823890-2839142.cloudwaysapps.com/August 24, 2022 at 3:53 am #399159
Elise NoromitMemberHello,
Please make the full backup of your site and update the theme and all the plugins in Appearance > Install plugins.
Please leave one parent theme and one child theme.
If the problem remains please feel free to contact us.
Best Regards
August 24, 2022 at 12:13 pm #399261
amrzakaria85Participanti have done all but still the same problem
August 25, 2022 at 3:29 am #399425
Elise NoromitMemberAugust 25, 2022 at 10:05 am #399453
amrzakaria85Participantwhat is this? Do you have a disabled wishlist?
did you read what is my problem?
i have mentioned many many time it’s not working its showing empty once the user add the product to the wishlist
and your answer is not related to the problem i have
please read what i’m facing and tell me solutionThanks
August 25, 2022 at 11:28 am #399488
amrzakaria85Participantcheck the screenshoot
Attachments:
You must be logged in to view attached files.August 26, 2022 at 3:15 am #399666
Elise NoromitMemberHello,
I see you have both Elementor and WP bakery page builder enabled. Please leave the builder that was selected during the theme installation, and disable another one.
Best Regards
August 26, 2022 at 3:16 am #399667
Elise NoromitMemberP.S.
The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
If you have any questions please feel free to contact us.
August 26, 2022 at 3:01 pm #399785
amrzakaria85Participanti do not know but it’s wasting a lot of time
the real website is this one
https://ofisxprs.com/
and it has everything like HTTPS and everything is correct i just uploaded it on test URL to you can access and fix the problem
and the problem is still there on the main website/official one https://ofisxprs.com/
if you are not able to fix this problem so i wanna refund my moneyAugust 28, 2022 at 1:25 am #399976
Elise NoromitMemberHello,
I asked for the site admin access, you provided access for this page: https://wordpress-823890-2839142.cloudwaysapps.com/wp-admin/ I checked this site.
Now you provide another domain. Please provide access to the domain where you have the problem.
Best Regards
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