Home Forums WoodMart support forum Woocomerce thank you page problem

Woocomerce thank you page problem

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  • #139782

    stogiask
    Participant

    I have 2 languages on the website. English and Greek(main language). When finalising an order, in english it produces the expected thank you page. In Greek it automatically redirects to an empty cart page with no order confirmation.

    /en/checkout-2/ gets us to /en/checkout-2/order-received/3188/?key=wc_order_SwPevd0VY2Ew0

    but

    /checkout/ gets us to empty cart page

    Note that if I copy the link below
    /en/checkout-2/order-received/3188/?key=wc_order_SwPevd0VY2Ew0
    and change it to
    /checkout/order-received/3188/?key=wc_order_SwPevd0VY2Ew0

    it works fine

    Login credentials send private

    #139788

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #139800

    stogiask
    Participant

    ok…
    it does it with thentyninetine also…
    how would you suggest troubleshooting?

    #139814

    Artem Temos
    Keymaster

    Please, disable all external plugins and switch to the default theme so we can check how it works and then compare to WoodMart.

Viewing 4 posts - 1 through 4 (of 4 total)