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woocomerce webhook

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  • #582539

    cesar-7300
    Participant

    Dear

    For some time now, the WoCommerce webhook with the installation that comes with this template stopped sending data from the payment gateway.

    I thought it was the gateway plugin, but I replicated the same version of wordpress, the same woocomerce, the same payment gateway plugin in another installation and it works correctly, but in this installation with woodmart it happens to me.

    I’m not saying it’s the issue, but maybe there is some fix to be resolved.

    I will appreciate any support,
    Greetings

    #582580

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #582766

    cesar-7300
    Participant

    Dear, the tests I did on the QA site with the same version of wordpress, same woocommerce and same payment gateway, had the “Hello Elementor” theme where it worked correctly. I imagine this meets what you need. Please confirm me.

    Greetings

    #582815

    Artem Temos
    Keymaster

    In this case, please record a video of how it works with that theme and send us your admin access so we can test both themes and check the difference.

Viewing 4 posts - 1 through 4 (of 4 total)