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'Woocommerce Add Funds' extension conflicting with theme potentially

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  • #132930

    kalonji1
    Participant

    Hi,

    I’ve added Woocommerce Add Funds to my site and although it has been set up seemingly correctly and you’re able to actually purchase funds but once you have them purchased, theres nothing at checkout to say you can use them and there should be.

    The ‘my account’ section of the site has the ‘account funds’ tab and you can add/purchase them from there without a problem, though the page is limited to just the add funds box and even after depositing will still say £0 funds (as per link in private).

    I’ve followed this https://docs.woocommerce.com/document/account-funds/ to set it up but I’m thinking there may be a communication error between the plugin and the theme maybe?

    It’s live on my site so you can go there to test it.

    Hope you can help!
    Tom

    #132952

    Hello,

    Please check the issue on one of the default themes to understand if our theme causes the problem. Seems that there is an incompatibility between the plugin and Woocommerce.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)