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Woocommerce Bug

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #670994

    ivan307
    Participant

    Hey, how are you guys?
    I was able to edit the entire website and upload products perfectly, but for some reason the shop page isn’t showing anything, and I’ve tried EVERYTHING to get it to do so.

    #671069

    Luke Nielsen
    Keymaster

    Hello,

    At the moment, I see the issue with the database on your end – https://take.ms/YLHAM

    Let me know if you will fix that so I can investigate the settings of the website.

    Kind Regards

    #671185

    ivan307
    Participant

    Hi, how are you?
    I spoke to my hosting and they told me they already fixed it.
    Kind Regards

    #671222

    Luke Nielsen
    Keymaster

    Hello,

    May I disable 3rd party plugins and enable the parent/default theme for testing?

    Looking forward to collaborating with you!

    Kind Regards

    #671262

    ivan307
    Participant

    Yes, obviously!

    #671443

    Luke Nielsen
    Keymaster

    Thank you! Could you please update the temporary access? https://take.ms/3ikFA

    Kind Regards

    #671482

    ivan307
    Participant

    Hey, how are you? It’s already updated

    #671493

    Luke Nielsen
    Keymaster

    Hello,

    On the default WooCommerce Storefront, the same issue happens – https://take.ms/hNp28 , it means that our theme do not cause that.

    After deactivating the Elementor Pro plugin, the products showed on the Shop page. So you can disable it and check the issue. Also, in the Templates -> Theme builder we can see that empty template that is shown as a Shop page – https://take.ms/7Ghw8

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)