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WooCommerce Checkout Page Redirecting to Homepage Instead of Checkout Content
- This topic has 6 replies, 2 voices, and was last updated 1 month ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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August 5, 2026 at 2:57 pm #725321
worthmasterParticipantDear WoodMart Support Team,
I hope you are doing well.
I am currently using the WoodMart theme on my WooCommerce website:
I am experiencing an issue with my WooCommerce Checkout page.
The Checkout page was working before, but after some changes during website customization, the Checkout page started behaving incorrectly.
Problem:
When I visit:
https://www.mysite.com/checkout/
the page does not display the WooCommerce checkout form correctly. Instead, it appears to load the wrong page/template (previously showing “Portfolio”), and sometimes redirects back to the homepage.
Current situation:
WooCommerce Checkout page still exists.
WooCommerce → Settings → Advanced → Page setup is correct:
Cart page: Cart (ID: 50)
Checkout page: Checkout (ID: 51)
My Account page: My Account (ID: 52)
The Checkout page contains the correct WooCommerce shortcode:
[woocommerce_checkout]
The page slug is:
/checkout/
Permalink settings have already been resaved.
Cache has been cleared.
I checked WoodMart Theme Settings, but I cannot find any incorrect Checkout page assignment.
No intentional redirect has been created.
Additional information:The website uses:
WordPress
WooCommerce
WoodMart Theme (v8.5.7)
Elementor
AIOSEO
LiteSpeed Cache
WP Super CacheCould you please help me identify why the Checkout page is being replaced by another template or redirected?
Is there any WoodMart setting, template assignment, or database option that could cause the Checkout page to load incorrectly?
I would appreciate your guidance on how to restore the default WooCommerce Checkout page.
I can provide screenshots, admin access, or any additional information if required.
Thank you very much for your support.
Best regards,
Mo
August 5, 2026 at 3:07 pm #725324
worthmasterParticipantPlease check the attached, thanks
Attachments:
You must be logged in to view attached files.August 5, 2026 at 3:40 pm #725332Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
Best Regards
August 6, 2026 at 6:23 am #725385
worthmasterParticipantThank you, I have reply it
August 6, 2026 at 11:40 am #725452Hello,
Unfortunately, I have not yet received your WP Admin login details. Without access to your website, I am unable to investigate the issue further.
Please share your WP Admin credentials in the Private Content section. Once I have access, I will inspect your checkout page configuration and identify what is causing the incorrect template or redirect.
Best Regards
August 6, 2026 at 12:38 pm #725476
worthmasterParticipantThank you for your reply. I have resolved the issue. Best wishes.
August 6, 2026 at 3:27 pm #725550Hello,
You are Most Welcome.
We are glad that you managed to solve the problem yourself. You are Great!!!
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
AuthorPosts
Tagged: checkout
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