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Woocommerce emails are not sent

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  • #524932

    Good morning,
    We have a problem with WooCommerce emails, they are not sent to clients or to us.
    For example, when the customer places a new order, they do not send an email.

    #525006

    Hung Pham
    Keymaster

    Hi actualizatestudio.com,

    Thanks for reaching to us.

    You can try below ways:

    1. Navigate to WooCommerce > Settings > Emails and make sure that the “New Order” email notification is enabled.

    2. Using a plugin like WP Mail SMTP to handle email delivery.

    3. It maybe email-related restrictions or issues on the server that could be causing the problem. They might be able to provide insights or assistance.

    If the issue persists after following these steps, it might be beneficial to seek assistance from WooCommerce support to help diagnose and resolve the problem more effectively.

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)