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Woocommerce issues

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  • #214694

    Salvador86
    Participant

    1. As much as I activate the sidebar so that in each category it is shown, example: https://www.nuvoconsultora.com/productos/identidad-corporativa/, I cannot get it, I activate it as you can see in the image 01.JPG but nothing is shown, it is deactivated.
    2. Once I managed to enable this sidebar, as I do to be able to different elements in each category, my goal is to put a menu of the daughter categories, which correspond according to the parent category.
    3. In https://www.nuvoconsultora.com/catalogo/ As I do so that only the categories that only suits me to show are shown in the title, I am going to place many categories I just want that according to the parent category its child categories are shown. Example: IDENTIDAD CORPORATIVA–>>Logotipo, Construcción de marca, Manual de Identidad.
    4. How can I change the color at my convenience?
    5. I do not like the appearance of the filters, vertically, it takes up a lot of space.
    6. Somehow it seems to me that in the product categories css is disabled, for example you will see on the following page: https://www.nuvoconsultora.com/catalogo/ As you can see in the image 02.JPG the whatsapp icons are no longer shown, but on the home page it can be seen.
    7. I use WEBP images on the website, and as is evident on this page: https://www.nuvoconsultora.com/producto/fotografia/ The template is not ready to use them, because when I click on them to make them float, you cannot see any image. See image 03.JPG
    And it forces me to have to choose a head, even though I already established which would be the default.
    8. Also, I would like to know how to make the buttons of the social networks that on PC monitors that are located on the right side float, remain in the mobile version as well and that they do not disappear.
    9. How do I get this form of footer? https://woodmart.xtemos.com/demo-flowers/demo/flowers/

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    #214774

    Hello,

    I saw the screenshots you attached.

    1) Please make sure that the sidebar is enabled for the shop page from the edit shop page.

    Screenshot for Clarification: https://ibb.co/4RnSgWq

    2) Sorry but there is no such option in theme settings to add different elements for each category in the shop page because the shop page is an archive page and the category pages are generated through the shop page.

    3) Please provide a relevant screenshot of the specific area to check it myself and help you out accordingly.

    4) Please provide a relevant screenshot of the specific area in which you want to change the color to check it myself and help you out accordingly.

    5) You can disable shop filters from Theme Settings >> Shop.

    Screenshot for Clarification: https://ibb.co/DgT6z68

    Then you can add the filters using the shop page widget area from Appearance >> Widget.

    6) I have visited the URL you provided, From where did you add the icons there??

    7) I have visited the URL you provided and the images are working fine on my end. Please clear cache and check back.

    8) Please provide a relevant screenshot of the specific area. How do you want to display the icons to check it myself and help you out accordingly?

    9) The footer is added in the demo import you can import the demo to get the footer.

    Please create separate topics for each of your issues that would be easy for us to understand and make sure that all your questions are answered accordingly.

    Regard’s.
    Xtemos Studio.

    #215764

    Salvador86
    Participant

    1. The option that you provide me, only serves for pages, not for product category, if you see your own demo, in product category there is no option to enable the sidebar. The most elaborate solution would be to create a “page” and there show the products of the desired category, and enable the sidebar, but it is not what I want, I want to enable it in the categories. They are going to do this enhance in a later version of the WoodMart template??????
    2. This I did years ago by modifying adding code to the function.php so I ask you to create this solution in a later version of the template.
    3. To understand it better, I send you attached the image 01.JPG as you can see create a parent category: “Fotografía” and its children category are: “Lencería”,”Moda”,”Instalaciones”, “Productos” and enter the category https://www.nuvoconsultora.com/productos/ Photography/ in the title bar it should only reflect the children category, that is, it should have this option, so imagine that it has 50 categories, it would mean that all those categories,
    Not arbitrarily should should show all categories.
    4. You can see in the image 02.JPG that the color of the links is white and it is not possible to appreciate well, I want to put another color.
    5. What I mean is that if I want to see the filters, but not vertically, but horizontally, or failing that within a combo, the vertical filter, makes the detection of the products be lost. I don’t want to just hide it.
    but as I mentioned before I want to enable the sidebar in the categories and so far they do not give me a solution.
    6. As you see in the image 03.JPG in the child template, duplicate the header.php and there add links that I am handling only with css, and calling font awesome.
    7. But I don’t check all of them, the first one was a JPG image and the others were WEBP, now I already removed the JPG image, and you will see that the image is no longer displayed when using lightbox. Check well please.
    8. Please enter my page https://www.nuvoconsultora.com Look at the image 04.JPG, those buttons, from social networks, I always wish them enabled, their template hides them when viewed from a cell phone, I want to have the option to always see it.

    I asked 9 questions, do you mean that I had to create 9 topics separately ???

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    #215874

    Hello,

    1. Please provide the site admin access to the private area I will check the settings.

    2. We shall consider this but do not promise. The product category is the Woocommerce functionality and our support does not cover customization of the Woocommerce.

    3. Please enable this option http://prntscr.com/ts6izc in the Theme Settings > Shop > Sidebar and title

    4. Please provide a page URL with the problem.

    5. Unfortunately, there is no option.

    6. Enable this option in the Theme Settings > Performance > CSS https://prnt.sc/ts6k8x

    7. Please provide FTP access and disable all the plugins not related to the theme.

    8. Add this code to the Theme Settings > Custom CSS > Global.

    body .woodmart-sticky-social {
        display: block;
    } 

    Best Regards

    #216279

    Salvador86
    Participant

    1. I attach my data in the private area.
    2. It would be a great thing if they do. Because currently I have to install a plugin to generate more sidebar and add this code.
    <?php
    if (has_term( ‘ropa-medica’, ‘product_cat’ ) ) {
    dynamic_sidebar(‘Ropa Medica’);
    }
    elseif (has_term(‘seguridad-industrial’, ‘product_cat’)) {
    dynamic_sidebar(‘Seguridad Industrial’);
    }
    elseif (has_term(‘bioseguridad’, ‘product_cat’)) {
    dynamic_sidebar(‘Bioseguridad’);
    }
    else {
    dynamic_sidebar( $sidebar_name );
    ?>
    3. Thank you very much.
    4. View image 01.JPG https://www.nuvoconsultora.com/catalogo/ The category links are white.
    5. But they should do it in a later version, if it looks very bad.
    6. Thank you very much.
    7. I attach my data in the private area.
    8. Thank you very much.

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    #216300

    Asadulit
    Participant

    How can I activate the footer menu:

    Check Image below,
    https://ibb.co/grTfQzF

    Also, tell me a solution.

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    #216338

    Hello,

    @Salvador86 I saw the screenshot you attached.

    1) The sidebar for the shop page works the same for all categories. Because the categories pages are archive pages and generated from the shop page. This is the default functionality and you could not change this.

    2) We are Glad that you found a solution for yourself. You are Great!!

    4) The categories links inherit from the other links on the website that’s why they are white. If you want to change the color then you can use the advanced typography settings under Theme Settings >> Typography.

    And then you can target the specific area to change the color.

    You can read our documentation for further help:
    https://xtemos.com/docs/woodmart/advanced-typography-settings/

    5) We shall consider this but do not promise.

    7) I have visited your website and the images are working fine on my end. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/Prbj1Bq

    @Asadulit I saw the screenshot you attached. You need to enable the mobile bottom navbar from Theme Settings >> General.

    Screenshot for Clarification: https://ibb.co/FnQ2kKx

    If you want to ask anything else then Please create a separate topic and provide with some relevant screenshot to check it myself and help you out accordingly.

    Best Regards.

    #218030

    Salvador86
    Participant

    7. I mentioned that clicking on the images to make it appear floating does not appear. https://www.youtube.com/watch?v=fzbNyVQPqTQ. See the video please. You can’t see the webp.

    #218178

    Hello,

    I have found that you are using the webp file format. Please upload the product image in the png or jpeg format then your issue will be solved.

    Or I think you are using any 3rd party plugin for your images, like photoswipe or any other plugin, please deactivate the plugins and check the issue.

    Best Regards.

    #227056

    Salvador86
    Participant

    Exactly, I am using WEBP, it is a format that many browsers use, what would be the problem of using that format, it is very light, I need to use that format. You’re not going to tell me to redo the whole page again.

    #227057

    Salvador86
    Participant

    I am NOT using any plugin for the images I export them directly to WEBP

    #227146

    Hello,

    This type of image format is not supported that’s why it is behaving like that.

    As I mentioned in my previous reply, Please add the images in jpeg or png format then clear the cache and check back.

    Best Regards.

    #229130

    Salvador86
    Participant

    If WEBP is the future then it must not be compatible. You must improve the squad

    #229239

    Hello,

    Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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