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Woocommerce Layered Nav issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #479820

    angelotrentatre
    Participant

    Hi, I have a problem on woocommerce layered nav.
    Sometimes the first product filter show css error.
    Any idea?
    See the attachement.
    Thanks
    Angelo

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    #479827

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #479840

    angelotrentatre
    Participant

    Hi, all plug in are deactivated

    #479843

    Artem Temos
    Keymaster

    We don’t see the problem on your website now. Could you please clarify how to reproduce it?

    https://gyazo.com/1cade6d3f56631ecb3cbb2356f4906cc

    #479904

    angelotrentatre
    Participant

    I tried just now and I had the issue again.
    See the attachement.

    Sometimes, not always, when I use product filter showed this error.
    I don’t know why..
    Try more times to use product filter.
    On this url I had a issue : https://garanzia.mam-srl.it/migrazione/categoria-prodotto/preparazione-del-terreno/motocoltivatori/

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    #479909

    Artem Temos
    Keymaster

    Strange, but we still don’t see this on your website. What steps should we make to reproduce it? https://gyazo.com/73cd7c582e65e3745e73013b75faf94c

    #479933

    angelotrentatre
    Participant

    Unfortunally there’s not a roule.. what I know is that when I use product filter that error is shown .
    I suggest you to try to use product filter in more and different categories.
    Do not go in categories where you usually go to.
    I tried again in new category and error is shown.

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    #479969

    Artem Temos
    Keymaster

    Try to enable this CSS file to be always loaded and test how it works https://gyazo.com/ba20d6703f94cd8a67aa7949d82f5627
    You can do this in Theme Settings -> Performance -> CSS.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)