WooCommerce PayPal Payments Plugin problem

Hello

Unfortunately WooCommerce PayPal Payments Plugin (version 1.3.1) doesn’t work well with Basel theme.
The payment buttons on the checkout page are located above the “your order” section instead of below this section.
Please see the attached screenshot.

I have tested it with other few standard themes installed with WordPress/Woccommerce (and commercial ones as well) and the plugin works fine with them.

Please advise.

Link to the plugin page:
https://en-gb.wordpress.org/plugins/woocommerce-paypal-payments/

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Hello,

We have checked the site and we see this: https://prnt.sc/130y25b

Please advise what device and browser you use?

Best Regards

This a different plugin on your screenshot – PayPal Checkout

I need your help with WooCommerce PayPal Payments Plugin (also called just PayPal) which is currently switched off as I mentioned in the “private content” section.

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Hello,

Please activate and configure the plugin so that we could enter and see the problem.

Best Regards

It has been done.

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

.checkout-order-review #ppc-button {
  order: 5;
}

Best Regards

I’m sorry for the late response. The solution you provided resolve this issue, but we have currently discovered another one problem, which seems to be related to the Basel theme when we use this particular payment plugin. Anyway, it we don’t experience this behaviour with default WordPress templates.

When the customer indicates in the checkout Paypal as the payment method it shows him a black colour “Place order” button, which shouldn’t be there. I’ve attached two screenshot to my post, for the 20-20 theme and for the Basel theme, so you can see yourself what I’m talking about.

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Hello,

Sorry for the delay.

Now your site is not workable: https://prnt.sc/1a16axv

Please contact us when we can check and reproduce the issue.

Best Regards

Hello Elise

The site is workable again. There was a temporary problem with the VPN server.

Meant VPS 🙂

Hello,

We have tested with the Storefront and we see the same there: https://take.ms/iWJBC

This is either Woocommerce bug or Paypal plugin. Our theme does not cause or influence that.

If you have any questions please feel free to contact us.

Best Regards

As per my initial message, the problem doesn’t appear with the default WP templates and you can clearly see it on the attached screenshot. So how can you suggest that the issue is not related to the Basel theme??

We have found a solution. The default Paypal payment plugin (called WooCommerce PayPal Checkout Gateway) has to be be deactivated in the Plugins section. Switching the plugin off in the payments section of Wocommerce settings is not enough for some reason.

Hello,

We are glad you have solved the issue.

If you have any questions please feel free to contact us.

Best Regards

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