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Woocommerce problem in updating
- This topic has 10 replies, 3 voices, and was last updated 2 years, 5 months ago by
Elise Noromit.
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AuthorPosts
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September 18, 2022 at 1:00 pm #406521
skotoriskParticipantGreetings,
I have a problem with woocommerce plugin when I was updating it. It won’t work…
What can I do ?
September 18, 2022 at 8:30 pm #406566
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
September 18, 2022 at 9:20 pm #406586
skotoriskParticipantI made the chnges but the problem remains, even after all the plugins are deactivated.
September 18, 2022 at 10:51 pm #406591
egemenkalecikParticipantwhat’s the problem. I’m using the same theme, maybe it can help
September 19, 2022 at 4:28 am #406639
Elise NoromitMemberHello,
Please deactivate all the plugins except Woocommerce and activate Storefront. Then update the plugin.
As soon as you update the plugin, activate the parent WoodMart and all the plugins in the Appearance > Install plugins.
If you have any questions please feel free to contact us.
Best Regards
September 19, 2022 at 8:37 pm #407068
skotoriskParticipantI can’t activate the woocommerce plugin it is deactivated. I don’t have storefront or if it somewhere how can i find it ?
Anything else ?
September 20, 2022 at 4:53 am #407126
Elise NoromitMemberHello,
You can install Storefront in the Dashboard > Appearance > Themes > Add new > insert in the search “Storefront”.
What is the Wooommerce version now? Perhaps your plugin is of the recent version and you cannot update it.
Best Regars
September 20, 2022 at 6:30 am #407143
skotoriskParticipantMy woocommerce version is 6.9.2
What storefront i have to install because it has too many for example : Change Storefront Footer Copyright Text, Storefront Hamburger Menu, Title Toggle for Storefront Theme, Storefront Wishlist and many more …
September 21, 2022 at 3:07 am #407493
Elise NoromitMemberHello,
We suggest installing the Storefront just for the while of Woocommerce updating. Please clone your site and move to the staging platform, make the update there or provide the site admin access (staging site) we will help and you would then update in the live site.
If you have any questions please feel free to contact us.
Best Regards
September 21, 2022 at 6:58 am #407511
skotoriskParticipantHi
I just delete it and re-install it and it fixed…. Just like that
September 22, 2022 at 5:29 am #407815
Elise NoromitMemberHello,
We are glad you have solved the problem.
If you have any questions please feel free to contact us.
Best Regards
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