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Woocommerce product addon not working properly.

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • #284037

    Genie Shoppy
    Participant

    Everything was fine. but after wood mart 6.0.3 update. the woocommerce product addon is not working properly. my customers cant able to upload images, texts properly. AJAX Add to cart is also turned off but nothing working. Need help

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    #284039

    Genie Shoppy
    Participant

    Please reply fast. I am loosing my sales on my site.

    #284052

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #284054

    Genie Shoppy
    Participant

    i attached the details below. kindly fix this issue please.

    #284063

    Genie Shoppy
    Participant

    Kindly update the status.
    We are still facing the same issue.
    Nothing Fixed yet.

    #284070

    Genie Shoppy
    Participant

    Hello??? what happened,?

    we loss so many orders today alone on our online store. i did’t except this kind of worst service. i am very much disappointed. after the recent update to version 6.0.3 the theme is not working well comparatively to the previous version.

    you are asking me to check the plugins. i bought the plugin in a way same as i bought the theme from you. plugins were working even with free themes. and were working properly before this 6.0.3 update. the problem is in your theme and your late reply with poor service.

    I trusted your service, but today i am in a great loss you are responsible for this you have to give me a proper solution as soon as possible.

    if i am not getting a proper solution for this, i will not stop commenting, posting about my worst experience with your theme on all social media.

    #284168

    Artem Temos
    Keymaster

    Hello,

    We are sorry that you faced problems with our theme. We need to be able to check this issue on your website. Are you able to update the theme now so we can investigate it?
    Or you can create a staging website where you will be able to test updates without any harm to your live website.

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)