Home Forums WoodMart support forum Woocommerce shortcode [products ids=.....] does not work when the site is loaded

Woocommerce shortcode [products ids=.....] does not work when the site is loaded

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  • #320034

    bgerbert
    Participant

    Hello, I have a phänomen since serval month. I am using simple woocommerce shortcode like [products ids="8206"]. But when the site is loaded the first time the product is shown broken like screenshot below and also is not clickable. Also the following Related Products are shown broken.

    Expample Page
    https://www.grillbar-bq.de/produkt/kombi-ofyr-table-black-biggreenegg-large/

    Do you have any help.
    Thanks a lot
    Best regards Barbara

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    #320042

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #320077

    bgerbert
    Participant

    Hello, the site is live and therefore I can not deactivate the plugins adhoc. Actually the staging site is not available. But my question was, if you can reproduce the error, because when I update the site serval times it looks all fine. But in the first load there is often this broken view like in the screenshot above.
    Thanks for your help.
    Best regards Barbara

    #320082

    Artem Temos
    Keymaster

    We can’t reproduce this problem since every time we visit your page it looks normal. That is why we need your admin access and try different situations to see when the problem occurs.

Viewing 4 posts - 1 through 4 (of 4 total)