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WooCommerce Subscriptions purchase options duplicate on variable products

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #723394

    acoombspetcentre
    Participant

    Sorry it is now having an issue with variations. So Benyfit Vension has 2 weight options 500g and 1kg. If I now change the option it doesn’t change the price.

    #723413

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This behavior is related to the “Remove duplicate price for variable product” option.

    When this option is disabled, the main product price will not be replaced with the selected variation price. Instead, after selecting a variation, the variation price will be displayed separately under the variation options.

    Like this: https://postimg.cc/qzK3kn1t

    Best Regards

    #723417

    acoombspetcentre
    Participant

    I disabled the custom Single Product Layout as requested and tested again. The original subscription duplication issue has now been resolved.

    However, I’ve now found a different issue.

    On variable products, when selecting a different variation (for example 500g to 1kg), the price does not update on the product page. The selected variation changes correctly, but the displayed price remains the same.

    This issue only occurs when using the WoodMart theme. The standard WooCommerce theme behaves correctly.

    Could you please investigate whether this is related to the recent compatibility changes for WooCommerce Subscriptions on variable products?

    #723429

    acoombspetcentre
    Participant

    can we get a fix or a workaround?

    #723432

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have checked this behavior, and it appears to be related to the “Remove duplicate price for variable product” option in the theme.

    At the moment, there are two different behaviors:

    – When the option is enabled, the main product price is replaced with the selected variation price, but it may cause compatibility issues with the WooCommerce Subscriptions plugin.

    – When the option is disabled, the subscription duplication issue is resolved, but the main product price is no longer replaced. Instead, the selected variation price is displayed separately below the variation options, which is the expected behavior of this setting.

    Since both issues appear to be related to the interaction between WoodMart and WooCommerce Subscriptions on variable products, we will investigate this compatibility further and discuss it with our development team.

    Best Regards

    #723558

    acoombspetcentre
    Participant

    Do you have an ETA ? Will this be fixed within 2 months? I hope to go live soon

    #723600

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry for the inconvenience. This feature is currently not compatible with the third-party plugin. However, we’ll consider how to address this in future updates.

    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)