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WooCommerce Subscriptions purchase options duplicate on variable products

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #723140

    acoombspetcentre
    Participant

    I’m setting up WooCommerce Subscriptions on a fresh WooCommerce installation using the WoodMart theme.

    I’ve created storewide subscription plans (2, 3, 4, 5, 6, 7, 8 weeks etc.) and enabled “Use storewide subscription plans” on my variable products.

    The problem is on the frontend.

    What happens
    The product initially shows a single subscription option.
    When I select a variation (e.g. change the weight from 2kg to 6kg), the subscription options are duplicated instead of being refreshed.
    The subscription frequency selector never appears correctly.
    What I’ve tested
    Switching the theme to Storefront fixes the issue completely.
    Under Storefront, the subscription options display correctly and there are no duplicates.
    Switching back to WoodMart immediately brings the problem back.

    This suggests the issue is related to WoodMart’s AJAX variation handling rather than WooCommerce Subscriptions itself.

    Environment
    Latest WooCommerce
    Latest WooCommerce Subscriptions
    Latest WoodMart
    Variable product
    Storewide subscription plans enabled
    “Use storewide subscription plans” selected on the product
    Question

    Has anyone experienced this with WoodMart?

    Is there a known compatibility setting, AJAX option, or JavaScript conflict that causes WooCommerce Subscriptions purchase options to be duplicated after selecting a variation?

    Any help would be appreciated.

    #723175

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #723219

    acoombspetcentre
    Participant

    I’ve confirmed this is a WoodMart-specific issue. The exact same site works correctly when switching to the Storefront theme. With WoodMart, WooCommerce Subscriptions purchase plans duplicate after selecting a variation and the frequency selector doesn’t display correctly. I have already disabled AJAX Add to Cart and cleared all caches without success. Could you please investigate the compatibility between WoodMart and WooCommerce Subscriptions Purchase Plans?

    #723250

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say that I am unable to reproduce the issue on your website.

    So, please temporarily disable the custom Single Product layout from Layouts and check whether the issue still occurs.
    If the issue persists, could you please share a short screen recording showing the exact steps to reproduce it? This will help us investigate the issue more efficiently.

    Best Regards

    #723308

    acoombspetcentre
    Participant

    I have disabled the single product layout and the problem persists.

    #723309

    acoombspetcentre
    Participant

    I’ve removed the single page layout and problem persists

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    #723323

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to Theme Settings -> Shop -> Variable products and disable the “Remove duplicate price for variable product” option and check the issue.
    https://postimg.cc/N5NZ53CF

    Best Regards

    #723340

    acoombspetcentre
    Participant

    You’ve fixed it!!! thank you thank you thank you

    #723369

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
    https://www.trustpilot.com/review/xtemos.com

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)

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