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WooCommerce Tax Display Bug & Variation Swatch Images Not Loading

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  • #730685

    enesfiratt0
    Participant

    I am experiencing two persistent issues on my WoodMart store that I couldn’t resolve despite extensive troubleshooting.

    Issue 1: Shop Page Showing Tax-Exclusive Price
    I have set my product prices to be inclusive of tax (e.g., 3000₺). In WooCommerce > Settings > Tax, both “Display prices in the shop” and “Display prices during cart and checkout” are explicitly set to “Including tax”.
    However, the frontend shop/category pages still display the tax-exclusive price (2500₺). I have completely flushed WP Rocket cache and Redis Object Cache, and tested in Incognito mode, but the frontend price remains incorrect.

    Issue 2: Variation Swatch Images Not Pulling from Variations
    I use numeric terms (1, 2, … 10, 11) for my “Color” attribute. I have enabled the “Use images from product variations” option in Theme Settings > Shop > Variable Products.
    I uploaded images directly into the variations via the Variation Gallery and ensured all variations have prices and are active. However, on the frontend, terms like “10” and “11” do not show the image swatch; they only appear as text boxes.

    Could you please check if there is a theme-level cache/conflict or a specific bug causing these two issues?

    • This topic was modified 3 weeks, 1 day ago by enesfiratt0.
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    #730725

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not.

    02. Can you please share the product page URL where the issue persist so i will check and give you a possible solution.

    Best Regards

    #730800

    enesfiratt0
    Participant

    Some products are displayed to visitors excluding tax, but the price includes tax on the checkout page.
    I want to display tax-inclusive prices to everyone in the store.

    As for the variation images, those numbered 1, 10, and 11 are appearing without images. The same issue persists with a different theme. Let’s resolve this problem.

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    #730813

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Could you please check how it works with some default WordPress themes like TwentyTwenty-Five or WooCommerce Storefront to understand if it is our theme issue or not?

    If it works fine with the default WordPress theme then please share some screenshots with the default theme.

    02.I see in some attribute terms the text swatch not enable, Enable the “Text swatch” for the attributes term like 10 and 11 then the variation images will show in swatches: https://postimg.cc/H8dXSFHw

    Best Regards

    #730833

    enesfiratt0
    Participant

    Both of my issues have been resolved—thanks.
    It turned out the pricing issue wasn’t caused by the theme; it was fixed by linking the address to the store in the WooCommerce tax settings.

    #730835

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for confirming that both issues have been resolved. I’m glad everything is working correctly now.

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
    https://www.trustpilot.com/review/xtemos.com

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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