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Woodmart 1.8.0 can't save in theme settings.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #30945

    cosminhorhat
    Participant

    Hello. I want to modify some settings (like change colour of top bar or anything else) and the following error appear: There was a problem with your action. Please try again or reload the page. I haven’t install any modules except modules necessary for this theme
    I can’t change a lot of things in this theme.
    Please help me to resolve this issue.

    Thanks a lot.

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    #30956

    Artem Temos
    Keymaster

    Hello,

    We are glad to know that you considered using WoodMart for your web-site. I hope you will be happy with it.

    Could you please provide us your admin access so we can check what is wrong there?

    Kind Regards
    Xtemos

    #31036

    cosminhorhat
    Participant

    Thank you for your quick response. I will send the required information in private content.

    #31072

    Artem Temos
    Keymaster
    #31077

    cosminhorhat
    Participant

    Hello!
    Happy new year!!!!

    All the links that you wrote are about godaddy hosting solution. My website is not hosted there.
    I have access to my .htaccess file but I don’t know what to edit.
    If you have a solution more specific, I will appreciate.
    Thank you
    All the best in the new year!

    #31085

    Artem Temos
    Keymaster

    Happy New Year!

    Unfortunately, we don’t have other instructions for this. This error may happen on other hostings also. Try to contact your providers for help with this issue.

    Regards

    #31372

    cosminhorhat
    Participant

    Hello again.

    I have spoken with the company where my website is hosted and they said that on the server aren’t any problems. They said that I should give them a list of requirements for this template (php version, mysql version, any modules requirements). They will check if this requirements are active on the server.

    Thank you very much

    #31378

    Artem Temos
    Keymaster

    Hello,

    Could you please ask them to enable mod_rewrite and follow this tutorial davidwalsh.name/mod_rewrite-htaccess-godaddy ?

    Regards

    #31385

    cosminhorhat
    Participant

    Hello
    The problem was with mod_security.
    Thank you for your responses.

    This topic can be closed.

    #31390

    Artem Temos
    Keymaster

    Great, we are glad that you have found the solution to this issue.

    Kind Regards
    Xtemos

Viewing 10 posts - 1 through 10 (of 10 total)

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