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WoodMart

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  • #702257

    xaviersuchodolski
    Participant

    + It’s possible to put YouTube Shorts video on product page? I know your documentation, but only standard YouTube video are working here – yt short showing error.

    #702270

    Hello,

    01. I have checked your “Sunmi Max” and the custom tab “Specification“which you made is showing fine on this product.

    02. To get the right URL you need to take your Shorts video link like this https://youtube.com/shorts/-4Z3_Asw-7U and transform it to this format https://youtu.be/-4Z3_Asw-7U

    Best Regards,

    #702414

    xaviersuchodolski
    Participant

    Why this fatal error came when we created this custom tab?

    In this original tab with attributes are option to show only positions what does that product have? It’s very important, bcs every product can have different one.

    #702415

    xaviersuchodolski
    Participant

    + when I am trying to edit this custom tab in Elementor, fatal error still coming

    #702416

    xaviersuchodolski
    Participant

    + please check this problem with header. I think it came with last update. Problem with showing header bottom and small white top bar (for example on scrolling down). Our header settings was not changed when this problem came.

    #702458

    Hello,

    For the fatal error, Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Note: In case you have some new questions, please create a separate topic for the separate issue to avoid confusion.

    Best Regards,

    #702464

    xaviersuchodolski
    Participant

    Thank you, I prefer in one topic.

    1. After deactivation all the 3rd party plugins error still showing.

    2. What about question: “In this original tab with attributes are option to show only positions what does that product have? It’s very important, bcs every product can have different one.”

    #702490

    Hello,

    01. Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    02. By default, WooCommerce shows all product attributes in this tab. There is no built-in option to display only the attributes that are set/used for a specific product — it always pulls from the attributes assigned to that product.

    Best Regards,

    #702491

    xaviersuchodolski
    Participant

    02. Yes, it should work like you wrote! But in your template there is set categories which showing all the time – also if product don’t have this attribute. I want to use this design from template with attributes, but it’s should work like you wrote.

    03. What about “+ please check this problem with header. I think it came with last update. Problem with showing header bottom and small white top bar (for example on scrolling down). Our header settings was not changed when this problem came.”. I attached video in this question before.

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    #702511

    Hello,

    02. To achieve what you want, it would require customizing the tab output so it dynamically checks each product and only displays the relevant attributes. You can use this demo template in the layout and configure the attributes for each product.

    Please follow this WooCommerce guide and customize the tabs as per your requirement, because tabs come from WooCommerce: https://woocommerce.com/document/editing-product-data-tabs/

    Note: In case you have some new questions, please create a separate topic for the separate issue to avoid confusion.

    Best Regards,

    #702544

    xaviersuchodolski
    Participant

    02. Can you show me on your template how to do this?

    03. What about “+ please check this problem with header. I think it came with last update. Problem with showing header bottom and small white top bar (for example on scrolling down). Our header settings was not changed when this problem came.”. I attached video in this question before.

    Please continue in one topic to maintain continuity of correspondence. Thank you.

    #702608

    Hello,

    01. Please see this video for a better understanding of how it works:
    https://jumpshare.com/s/Nj1spF0M9JsWt8bQ8Lav

    02. If you do not mind, can you please create a new topic to avoid confusion? Actually, in this topic, all the issues are mixed up, and it is creating a mess in the topic. So please create a new topic.

    Note: Please create new topics for each issue in the support system to avoid any confusion.

    Thanks for contacting us.

    Best Regards,

    #702615

    xaviersuchodolski
    Participant

    New topic created 🙂

    In this please check fatal error. I confirm the permission for plugin deactivation and switching to the parent/default theme for testing. And we will close after solution. Thanks.

    #702655

    Hello,

    Please check your website now. I’ve created a new custom tab and added it to the “SUNMI V3 – smycz” product. Kindly review the product page to verify that the new custom tab is displayed and working correctly.

    Best Regards,

    #702657

    xaviersuchodolski
    Participant

    Can you check this one which I created (it has configuration which I need) and why this one showing error?

    #702665

    xaviersuchodolski
    Participant

    Please let me know if I can switch on website and plugins

    #702690

    xaviersuchodolski
    Participant

    Should I do this?

    #702691

    xaviersuchodolski
    Participant

    Okay, I switched it back.

    PS. When you make changes to the layout we use (single product for example), please make a copy of it and work on that.

    #702693

    Hello,

    The error on your site occurs because the Additional Information Table widget is being rendered in Elementor without a valid product context. When Elementor loads the editor, $product is null, which causes the has_weight() fatal error.

    Custom tabs with custom content work fine because they don’t depend on WooCommerce product data.

    The Additional Information widget is different — it directly reads WooCommerce product properties (like weight, dimensions, attributes).

    Please configure the same layout as demonstrated in the video shared in my previous message and add the relevant information for each product accordingly.

    Please see this video again for a better understanding:
    https://jumpshare.com/s/aBFGYwsCfLx4zf1qWWjl

    Yes, now you can activate the plugins on your site.

    Best Regards,

    #702700

    xaviersuchodolski
    Participant

    Ok, I solved this with attributes. Thanks. Please close this topic.

    #702747

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 21 posts - 31 through 51 (of 51 total)

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