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Woodmart 3.0 breaks the shops

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #80895

    getimo
    Participant

    Hello, I just updated my staging site to the latest theme release and it’s no good:

    #80934

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme, switch to parent theme and check it?

    Thank you in advance

    #85052

    getimo
    Participant

    Hello,

    after intensive testing I realized that the 3-column-category block on the frontpage at the very top causes a 500 internal server error. As soon as I remove it from the frontpage it does works again.

    You can see the working category block on the live site with Woodmart Theme v2.10.1 and the not working category block on a test enviroment with Woodmart Theme v3.1.1.:

    #85061

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check it.

    #85067

    getimo
    Participant

    Sure!

    #85072

    Artem Temos
    Keymaster

    You didn’t deactivate plugins and the child theme yet.

    #85078

    getimo
    Participant

    I just activated all plugins to have a similar enviroment like on live. You want me to deactivate them again?

    #85144

    Artem Temos
    Keymaster

    Yes, we need to check it without additional plugins.

    #85294

    getimo
    Participant

    Ok, I deactivated almost all plugins.

    #85296

    Artem Temos
    Keymaster

    You didn’t deactivate them all https://gyazo.com/c1c490a7b90ffd0743e1463c40c80212
    And you didn’t switch off the child theme as we asked https://gyazo.com/4cf17825b900799a88aef30423c0b8c6

    #85301

    getimo
    Participant

    Ok, I’m sorry! The was a file in the child theme “content-product_cat.php” which overrides the original template. I made this because the h3-tags for the category titles are bad for SEO at this position. Thank you that you pointed me into the right direction! And sorry for the trouble 🙂

    Greets,
    Thomas

    #85309

    Artem Temos
    Keymaster

    Great, you are welcome 🙂

Viewing 12 posts - 1 through 12 (of 12 total)