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Woodmart 6.4 update

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  • #374016

    [email protected]
    Participant

    When I try to update the theme from my woodmart dashboard it says “Code can not be updated in the database.” Please help.

    #374017

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and insert the site admin access into the Private content below the message area.
    We will need permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #375049

    [email protected]
    Participant

    This is regarding the vitos.dbsoft.com.hr page. Now another issue has appeared. For some reason you deactivated my domain on xtemos and when I reactivated it with my activation code it broke the page: https://vitos.dbsoft.com.hr/. Please help.

    #375088

    Hello,

    Could you kindly provide the login URL, you have a few domains? I cannot figure out which one.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)