Woodmart 8.0.6 creates error in product templates
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Hi,
We recently upgraded to version Woodmart 8.0.6 and now all of our product templates are broken on the front end and don’t display correctly. We have deactivated all plugins except woocommerce, elementor and elementor pro, and the problem persists. On our staging site, we are running Woodmart 7.5.1 and the product templates display correctly. This leads us to believe that Woodmart 8.0.6 is causing the problem. Is it possible to either restore 7.5.1 or can you rectify 8.0.6?
Please assist.
Hello,
Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder
Thank you in advance.
We don’t see any problems with product pages. Could you please clarify what is wrong?
Hi,
It’s not the product pages, it is the product and knowledge TEMPLATE pages .
We are currently trying to restore a backup of the theme. Please log out of the site
We want to see if a restore works
Hi,
Could you please send us a link to your website where we can see this issue?
Kind Regards
We have restores to Woodmart 8.0.4 but the problem remains. Please can you investigate further.
See below:
I have sent you the links in the previous mail
You need to disable the following option in Elementor Settings to fix this https://monosnap.com/file/XMxiTPby2HUaxrXr1idB5WLnVYRujT
Thank you. That seems to have fixed the problem. I appreciate your help!
You are always welcome. Feel free to contact us if you have any further questions.
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