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Woodmart 8.1 update

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #641796

    honoriscausadei1
    Participant

    We updated to the new version and our photos were corrupted. When we checked, we realized that the photo paths were changed and it was corrupted. How do we fix this?

    #641798

    honoriscausadei1
    Participant

    files are attached

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    #641838

    Luke Nielsen
    Member

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing. Also, send access to the admin panel.

    Looking forward to collaborating with you!

    Kind Regards

    #641848

    honoriscausadei1
    Participant

    We have created a user for you.

    #641869

    Luke Nielsen
    Member

    Hello,

    You have 2 lazy loading on your website, one from the side of the plugin and the other from our theme and together they can’t work so disable one of them and recheck the issue.

    Kind Regards

    #641872

    honoriscausadei1
    Participant

    Speed ​​optimizer was also using it, lazy loading was on before the update but there was no problem. We think it conflicted with the update. We turned off speed optimizer lazy loading and the problem was solved. Thank you.

    #642293

    Luke Nielsen
    Member

    Hello,

    Glad that the problem is solved. In this case, can the topic be closed?

    Thank you for your time.

    Kind Regards

    #642412

    honoriscausadei1
    Participant

    Yes, the topic can be closed as solved.

    #642423

    Luke Nielsen
    Member

    Hello,

    In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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