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Woodmart and WP Rocket Cache

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  • #372566

    Simone2701
    Participant

    Hi,

    I’m using WP Rocket for performance optimization on a website with Woodmart theme installed.

    However, I’ve noticed that when I activated WP Rocket the popup element from Woodmart is not working (does not open the popup). I found out that excluding the pages with the popup element from cache does solve the issue.

    But this cause another problem, this time with the Nav Bar in mobile version. The custom image (a tree) I’ve inserted there is cut in half, just in the pages excluded from cache (see attachment).

    So, I don’t know how to solve this. Is there a way Woodmart support can help?

    Thanks
    Simone

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    #372611

    Hello,

    Please check this manual and find the WP Rocket instructions: https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021

    Most likely, you have configured the plugin incorrectly.

    If you have any questions please feel free to contact us.

    Best Regards

    #372676

    Simone2701
    Participant

    Hello. I ve checked and the plugin is set correctly. The pop is not working.

    Can you please fix this?

    #372899

    Hello,

    Please make the full backup of the site and update the theme.

    In addition, you need to update the plugins in the Appearance > Install plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    #372973

    Simone2701
    Participant

    Hi Elise

    Issue is solved.

    Thanks

    #373139

    You are welcome! We are here to help.

    Wish you a wonderful day!

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