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Woodmart and WPBakery

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #614023

    desarrollador
    Participant

    Hello, today I updated the Woodmart theme to version 8.0 and it also asks me to update WPBakery, but in the Woodmart plugins section I still don’t see the update for WPBakery and my website design is broken, everything is aligned to the left. How do I fix this? Thank you very much.

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    #614069

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #614196

    desarrollador
    Participant

    The administrator data is:

    • This reply was modified 2 months, 1 week ago by Artem Temos.
    #614211

    Artem Temos
    Keymaster

    Please use the Private content field to post your website information. And send us your website URL as well.

    #614219

    desarrollador
    Participant

    send…

    #614228

    Artem Temos
    Keymaster

    We don’t see any problems with your website now. Please clear the cache and test again. Here is a screenshot https://gyazo.com/4c3ba56644a518369c7474e3dab18afc

    #614240

    desarrollador
    Participant

    I deleted the browsing data from the browser and now everything is centered, but the size of the product cards was changed, they were rectangular and now they are square, and that causes the images to be cut off…

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    #614250

    desarrollador
    Participant

    That’s it, the aspect ratio of the images was changed in the Wooccomerce customization options.
    Now, regarding the WPBakery update version, 8.0.1, when will it be available?

    #614320

    Artem Temos
    Keymaster

    We are glad that you sorted it out.
    We will update the plugin on our server once it is uploaded by the author to Codecanyon.

    #614382

    desarrollador
    Participant

    Ok perfect. Thank you very much. And do you know how long that usually takes approximately?

    #614399

    Artem Temos
    Keymaster

    It usually takes a few days.

Viewing 11 posts - 1 through 11 (of 11 total)