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WoodMart checkout & GLS Shipment facilities

Viewing 23 posts - 1 through 23 (of 23 total)
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  • #211609

    Madoo Webdesign
    Participant

    Hello,

    We have connected the shipment service GLS to one of our projects, where clients in the checkout should be able to pick en delivery location/time/etc.

    Unfortunately this doesn’t work properly now. We have contacted GLS support and they figured out that this service is working with the regular checkout (standard template) but not anymore when the WoodMart template is activated.

    This means that in the WoodMart checkout some things are different, compared to the regular checkout. My question is: is it possible to switch to the regular checkout or (even better) to adjust the WoodMart checkout to the standard so that this GLS functionality will work properly?

    Looking forward to your reply.

    #211620

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
    Allow us to switch between themes on your website so we can compare how it works with default theme.

    Thank you in advance.

    #211664

    Madoo Webdesign
    Participant

    Hi,

    It should look like it looks on https://www.koper-draad.nl/winkelwagen/afrekenen/ (same webshop owner, the previous webshop of http://www.magnetenkopen.nl had the same look) and should work the same way ofcourse (the GLS delivery part).

    There’s a staging envioronment for http://www.magnetenkopen.nl in where this problem can be reproduced. Login details are shared in the private section.

    So, the GLS delivery widget is missing when the woodmart template is on. If you switch to an original wordpress template and add a product to the cart and continue to the checkout, you can see that a GLS delivery widget is being shown on the checkout page (also see attachment). This one’s disappearing when the woodmart theme is on.

    Attachments:
    You must be logged in to view attached files.
    #211666

    Artem Temos
    Keymaster

    Please, provide us your FTP access as well.

    Thank you

    #211837

    Madoo Webdesign
    Participant

    Yes, hereby.

    #211859

    Artem Temos
    Keymaster

    We can’t connect to your server with this FTP access http://prntscr.com/tjfamr

    #211904

    Madoo Webdesign
    Participant

    Strange, I’ll check.

    Update: apparently we need to whitelist your IP address. Would it be possible to share that with me so I can arrange that?

    #211917

    Artem Temos
    Keymaster

    Here is our IP

    #212006

    Madoo Webdesign
    Participant

    Hello,

    Your IP-address is added!

    #212074

    Artem Temos
    Keymaster

    Sorry, but the IP is changed today. Are you able to disable the firewall temporarily?

    #212501

    Madoo Webdesign
    Participant

    sorry, it’s not possible to disable the firewall from host SAVVII.com
    please let me know your new IP-adress

    #212502

    Artem Temos
    Keymaster

    The current IP is

    #214010

    Madoo Webdesign
    Participant

    it’s added

    #214402

    Artem Temos
    Keymaster

    We are not able to connect to your server https://gyazo.com/f4e8d86651f34ecc2746a7f12d5d09f6

    Regards

    #214699

    Madoo Webdesign
    Participant

    Everything on our side is OKAY, hoster check also and works fine. we have access via Filezilla!
    do you add port 22?

    #214750

    Artem Temos
    Keymaster

    Try to edit the file woodmart\woocommerce\checkout\form-checkout.php and add the following line http://prntscr.com/tpp7vo

    <?php do_action( 'woocommerce_checkout_before_order_review_heading' ); ?>

    #214940

    Madoo Webdesign
    Participant

    Thanks so much for this code. It brought us a step closer, although it’s not working properly yet. The functionality is now there, but it’s not complete. There should be 2 options: home-delivery and pickup from a pickup point. When the car164NZAyu*mGU^Eqms!0nPNzqage is loading, you see both options (see screenshot 2), but once the product overview is loaded, the pickup point deliver disappears (the one on the right side). Is there some code causing this?

    In attachement 3 you can see the current code that we use.

    Another question: where should this file be placed, to avoid it being overwritten/getting lost due to updates?

    Attachments:
    You must be logged in to view attached files.
    #214994

    Artem Temos
    Keymaster

    Could you please send us same screenshots with default theme so we can see the difference?

    The fix will be in our next theme update so you don’t need to worry about that.

    #215018

    Madoo Webdesign
    Participant

    see attachment, right button is missing.

    Attachments:
    You must be logged in to view attached files.
    #215022

    Artem Temos
    Keymaster

    We don’t see this problem now and both options exist https://prnt.sc/tqcwuk

    #215023

    Madoo Webdesign
    Participant

    I check Chrome incognito.
    First view shows good, but When the page is 100% loaded, the right button is gone.

    #215024

    Madoo Webdesign
    Participant

    Attachment Knipsel2, screen.

    It brought us a step closer, although it’s not working properly yet. The functionality is now there, but it’s not complete. There should be 2 options: home-delivery and pickup from a pickup point. When the cart page is loading, you see both options (see screenshot 2), but once the product overview is loaded, the pickup point deliver disappears (the one on the right side). Is there some code causing this?

    #215060

    Artem Temos
    Keymaster

    We also tested this in the incognito tab and it is working correctly for us https://gyazo.com/9bf382fdc1ebddab8fd69fd3ea108b29
    Try to contact plugin’s developers for help.

Viewing 23 posts - 1 through 23 (of 23 total)