Woodmart clashing with Woosa plugin

Hi,
I have a dropshipping plugin, Woosa, and when I enable it, the website does not load. I contacted Woosa support, and after checking, they said that something on the WoodMart template side is clashing and preventing the website from loading.
Woosa support also confirmed that the plugin works fine with other templates, so the issue appears to be specific to the WoodMart theme.
Would you be able to check this for me, please? The Woosa developers have verified that everything is fine on their end and advised me to contact WoodMart support. The plugin I’m using is “Woosa – vidaXL Dropshipping for WooCommerce,” which connects my shop with VidaXL.
Thank you very much
Kuba

Hello,

Could you please specify what exactly on the theme side crashes according to the plugin developers? Did they notice any errors? If so, please send us some screenshots so we can understand how it is related to the theme.

Kind Regards

Hi, Im trying to get answer from the woosa support, but so far i have no luck. Is this something you could check on my site please? It does not load when the plugin is enabled, so wondering if something is clashing. with the template files. Would appreciate any help. Thank you so much! Kuba

We need to get more details from the plugin developer to understand what kind of problem did they notice with the theme.

Hi,
Below is what i got from developers, hopefully that will help with finding the issue:

“Our developer further investigated the error log and here is his feedback:
We’ve identified an issue with the Woodmart theme, as seen in the logs:

#6 /home/decoriai/public_html/wp-content/themes/woodmart/inc/shortcodes/button.php(150): wp_get_attachment_image_url(Array)

The problem is that wp_get_attachment_image_url() requires an integer (image ID), but the theme is passing an array instead, which is incorrect.

Reference:
The function expects an integer → wp_get_attachment_image_src()
The hook we use requires an image ID, not an array → wp_get_attachment_image_src Hook

The theme developer should update their implementation to pass the correct image ID instead of an array to prevent this issue.”

Kind regards
Kuba

In this case, we need to get direct access to this log file so we can troubleshoot this error on your website in realtime and fix it.

Thanks, do you need ftp access? or just copy of the above file?

Below are ftp details.

Thank you
Kuba

Thank you. Please send us also a path to the error log file where we can see the error you sent before.

Hi, please see below:

Uncaught TypeError: strlen(): Argument #1 ($string) must be of type string, array given in /home/decoriai/public_html/wp-content/plugins/woosa-vidaxl-ds/vendor/woosa/post-remote-image/class-module-post-remote-image.php:138

logs are available via wordpress admin page – on the left there is VidaXL, and once clicked, there is a section in the middle screen to see logs.

Thank you
Kuba

We don’t see the error in your dashboard mentioned here https://xtemos.com/forums/topic/woodmart-clashing-with-woosa-plugin/#post-643830
As for the last error from the previous reply, it is not related to our theme.

please see attached log file. Hopefully that will give you more info.

Im awaiting reply from woosa on where this file is saved.

Thank you
Kuba

Please see attached file with log.

Attachments:

You must be logged in to view attached files.

As I can see from the error log, PHP fatal errors come from the plugin’s file. Check the screenshot https://gyazo.com/c59b62d5f799fc37862c81e2ac466eb2
If so, it is not caused by the theme itself and need to be checked in the plugin.

Thanks, but everything works fine on a different template. The problem is that wp_get_attachment_image_url() requires an integer (image ID), but the theme is passing an array instead, which is incorrect. Can this be changed to test please?

Thank you
Kuba

According to the stack trace in the log, our theme calls WordPress wp_get_attachment_image_url and pass the array. And this function can accept array according to official WordPress documentation
https://gyazo.com/3892ef88c45843175c3f555f0e24a5ae
https://developer.wordpress.org/reference/functions/wp_get_attachment_image_url/

Thank you for the explanation. Looks like the plugin developers are not willing to help. I will look for an alternative plugin so.

Kind regards,
Kuba

You are always welcome. Let me know if there anything else I can help you with.

Hi,

After reviewing all the available plugins, it turns out that the Woosa plugin is the only suitable option. 🙁 I understand that WordPress supports arrays, but is there any chance this can be adjusted to use an integer instead?

This plugin is the last thing I need for the website to function, and I’ve spent so much time getting everything else to work. 🙁 If this requires significant modifications to the template, could you suggest another template from your list that passes an integer instead?

I really need to get this working and have nearly exhausted all my options. 🙁 I would truly appreciate your help.

Thank you so much
Kuba

further to above i tried to troubleshoot this using chatgpt dev and got below code that can be replaced in button.php. I’ve tested and its working!!

old:
if ( woodmart_is_svg( wp_get_attachment_image_url( $image ) ) ) {
$image_output = woodmart_get_svg_html( $image, $img_size );
} elseif ( ! empty( $image[‘id’] ) ) {
$image_output = woodmart_otf_get_image_html( $image[‘id’], $img_size );
} else {
$image_output = woodmart_otf_get_image_html( $image, $img_size );
}

new:
if ( is_array( $image ) ) {
$image = reset( $image ); // Ensure it’s not an array
}

if ( woodmart_is_svg( wp_get_attachment_image_url( $image ) ) ) {
$image_output = woodmart_get_svg_html( $image, $img_size );
} elseif ( is_array( $image ) && ! empty( $image[‘id’] ) ) {
$image_output = woodmart_otf_get_image_html( $image[‘id’], $img_size );
} else {
$image_output = woodmart_otf_get_image_html( $image, $img_size );
}

Would you be able to confirm if this is good fix please?

Thank you so much!
Kuba

Try to use the following code instead

			if ( is_array( $image ) && ! empty( $image['id'] ) ) {
				if ( woodmart_is_svg( wp_get_attachment_image_url( $image['id'] ) ) ) {
					$image_output = woodmart_get_svg_html( $image['id'], $img_size );
				} else {
					$image_output = woodmart_otf_get_image_html( $image['id'], $img_size );
				}
			} elseif ( woodmart_is_svg( wp_get_attachment_image_url( $image ) ) ) {
				$image_output = woodmart_get_svg_html( $image, $img_size );
			} else {
				$image_output = woodmart_otf_get_image_html( $image, $img_size );
			}

Working as expected!

Thank you so much!
Kuba

You are always welcome. Feel free to contact us if you have any further questions.

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