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Woodmart Core and WP Bakery conflict

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #496100

    DamirKaran
    Participant

    Hi,

    we are working on one website, and it was almost done, but today we have encounered an issue, error 503 showed up. Backend of the website worked but frontend no. We have deactivated all plugins, and activated one by one, and it appears that once Woodmart Core and WP Bakery are turned on, the website is down. We have updated everything, all plugins, theme, WP, did not help. We have also reverted to a backup version of the website from lastnight , nothing changed. If we deactivate either WP Bakery or Woodmart Core, frontend works.

    We need to resolve this ASAP, since we need to present this to a client in 12 hours…

    Error details that we have receieved to email:
    Детаљи грешке
    =========================
    Грешка врсте E_ERROR је изазвана на реду 323 датотеке /home/eurodubs/pvk.38k.rs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php. Порука грешке: Uncaught Error: Failed opening required ‘/home/eurodubs/pvk.38k.rs/wp-content/plugins/js_composer/include/autoload/vendors/wordpress-com.php’ (include_path=’.:/opt/cpanel/ea-php80/root/usr/share/pear’) in /home/eurodubs/pvk.38k.rs/wp-content/plugins/js_composer/include/classes/core/class-vc-manager.php:323
    Stack trace:
    #0 /home/eurodubs/pvk.38k.rs/wp-content/plugins/js_composer/js_composer.php(44): Vc_Manager->loadComponents()
    #1 /home/eurodubs/pvk.38k.rs/wp-settings.php(462): include_once(‘/home/eurodubs/…’)
    #2 /home/eurodubs/pvk.38k.rs/wp-config.php(96): require_once(‘/home/eurodubs/…’)
    #3 /home/eurodubs/pvk.38k.rs/wp-load.php(50): require_once(‘/home/eurodubs/…’)
    #4 /home/eurodubs/pvk.38k.rs/wp-admin/admin-ajax.php(22): require_once(‘/home/eurodubs/…’)
    #5 {main}
    thrown

    if you need anything else, let us know,

    Thank you

    #496118

    DamirKaran
    Participant

    and additional details

    #496196

    Artem Temos
    Keymaster

    Hello,

    Please, disable all external plugins temporarily and switch to the parent theme so we can check what is wrong there.

    Kind Regards

    #496199

    DamirKaran
    Participant

    Hi, I turned odd all plugins and set default theme.

    #496203

    Artem Temos
    Keymaster

    We don’t see any errors on your website now. Could you please clarify how to reproduce this on your website?

    #496206

    DamirKaran
    Participant

    As I see you rowked it out. I see it is not working.

    Once Woodmart is set. And Woodmart Core + WP Bakery plugins are on, website does not load.

    #496208

    DamirKaran
    Participant

    I tried older versions of both plugins, older versions of the theme. still same happens.
    I have X licences of woodmart and had no issue like this anywhere.

    #496225

    Artem Temos
    Keymaster

    You have an HTML in your menu that calls itself and creates an infinite loop. You need to remove or replace it https://monosnap.com/file/Ie52wKHROICK5FCofEYmBVGAMMNuG6

    Kind Regards

    #496228

    DamirKaran
    Participant

    it is removed.

    Should we set everything else back, or you are still donig somethin?

    • This reply was modified 1 year, 2 months ago by DamirKaran.
    #496285

    Artem Temos
    Keymaster

    Yes, you can return everything back.

Viewing 10 posts - 1 through 10 (of 10 total)