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Woodmart Core causing error 500

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 22, 2020 at 11:06 am #213131

    pixelmechanics
    Participant

    I have deactivated all the plugins yet there is still an error trying to access the front end of my website.

    Still shows error 500.

    When I deactivated woodmart core my website is back.

    Can I have advice for this?

    July 22, 2020 at 11:15 am #213135

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    July 23, 2020 at 2:44 am #213348

    pixelmechanics
    Participant

    Here you go

    July 23, 2020 at 2:46 am #213349

    pixelmechanics
    Participant

    here are more details i have missed

    July 23, 2020 at 8:10 am #213393

    Artem Temos
    Keymaster

    You are using “main menu” in your “main menu” and that causes an error. You need to edit your HTML block and remove all mega menu elements or choose some other menus there
    https://prnt.sc/tn3052
    https://prnt.sc/tn30du

    July 24, 2020 at 2:16 am #213667

    pixelmechanics
    Participant

    Okay thank you very much! It works!

    July 24, 2020 at 6:20 am #213699

    Artem Temos
    Keymaster

    Great, you are welcome!

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Viewing 7 posts - 1 through 7 (of 7 total)