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Woodmart core its breaking down the site.

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  • Author
    Posts
  • #723832

    hiramogz
    Participant

    The server CPU usage its on 99% when woodmart core plugin it is active. Cause Error Database Connection. If i deactivate it, the site works fine. I also cannot edit the HTML block sliders.

    Please help.
    Hiram

    #723840

    Serg Sokhatskyi
    Keymaster
    Xtemos team

    Hello,

    Thank you for purchasing WoodMart and for reaching out.

    To troubleshoot this, please deactivate all plugins except the essential ones:
    – WoodMart Core
    – WooCommerce
    – WPBakery Page Builder or Elementor

    If the issue disappears, reactivate the others one by one to find the conflict.

    If it persists with everything else off, please share your admin credentials in the Private content field and confirm we may temporarily deactivate plugins and switch themes for testing (15 to 20 minutes). Please back up your site before granting access.

    Best regards,
    XTemos Studio

Viewing 2 posts - 1 through 2 (of 2 total)