Home Forums WoodMart support forum Woodmart Core Plugin is not getting updated and installed

Woodmart Core Plugin is not getting updated and installed

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #589349

    mubarakgraphics
    Participant

    Dear Support Team/Developer,

    I am experiencing a critical issue with the Woodmart Core Plugin on my website. The plugin is neither updating nor installing, which has led to a site crash and disrupted several key functionalities.

    This issue is urgent and needs immediate attention to restore the normal operation of my website. Please assist with the resolution as soon as possible.

    Thank you for your prompt attention to this matter.

    Best regards,
    Murtaza

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    #589353

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Try to delete the folder from your server wp-content/plugins/woodmart-core/ and try to install the plugin again. Let me know if it works.

    Kind Regards
    XTemos Studio

    #589363

    mubarakgraphics
    Participant

    I got the plugin installed but still i am not able to update to the latest version. It still shows me to update the plugin. Is it required to update this plugin?

    #589364

    Artem Temos
    Keymaster

    Try to update it manually via Dashboard -> Plugins -> Add new. Take the latest plugin archive from the theme folder inc/plugins/. But make sure that you have downloaded the latest version of the theme from your account on ThemeForest.

    #589365

    mubarakgraphics
    Participant

    Dear Woodmart Support Team,

    I hope this message finds you well. I would like to request a new functionality for the portfolio feature on my website. Specifically, I want the portfolio to display only the images, with the click functionality disabled so that it does not redirect to the single page.

    This feature is important for the design and user experience I am aiming for, and I would greatly appreciate it if you could consider adding this option in an upcoming update.

    Thank you for your continued support and assistance.

    Best regards,
    Murtaza

    #589570

    Artem Temos
    Keymaster

    In this case, we recommend you create a custom page with our images gallery element instead of portfolio. By doing this you can display a list of images without links and single project pages.

Viewing 6 posts - 1 through 6 (of 6 total)