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WoodMart Core stuck on version 1.1.5

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  • #699949

    kohvasang
    Participant

    Hi,
    I purchased WoodMart and activated my license.
    My theme version is 8.3.7, but the WoodMart Core plugin stays on version 1.1.5 even after manual installation.

    Because of this, I’m getting “Unknown error has occurred” in Theme Settings and the Header Builder doesn’t work.

    Please send me the latest WoodMart Core plugin and tell me how to fix this issue.

    Thanks.

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    #700018

    Artem Temos
    Keymaster

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

Viewing 2 posts - 1 through 2 (of 2 total)