Woodmart Core Update and 404
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Hello,
We just noticed that we are running Woodmart core 1.0.36 and there is actually now a 1.0.39 version.
We just updated and our whole site went to 404 error pages and we had to do a file restore to get it back working.
Can you advise some troubleshooting steps that we can do to figure out the issue?
Regards
LP
Note that we updated on our staging site and no 404 errors occurred but we are not running Rocket cache on the staging site. Not sure if that is related?
Hello,
If you are using a caching plugin like Rocket cache on your live site, it’s possible that the cache is causing conflicts with the updated theme files. Clearing the cache can help resolve this issue. Additionally, make sure to disable any other caching plugins temporarily for testing purposes
Disable all plugins on your live site and check if the 404 errors still persist. If the errors disappear, reactivate each plugin one by one, checking the website after each activation.
If you have any questions please feel free to contact us.
Best Regards.
.
