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WOODMART CUSTOMIZATION

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  • #521681

    monia
    Participant

    HI! I have a problem with basic customization in the woodmart retail header because I load the customer brand but I still see the woodmart logo, why? And I would like to use the model to present to my client but since I updated some plugins I lost the model and now I can\\\’t go back to the graphics I initially made… Where am I wrong?

    • This topic was modified 1 year, 8 months ago by monia.
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    #522061

    Hung Pham
    Keymaster

    Hi monia,

    Thanks for reaching to us and appreciate your patience.

    Please send me temporary wp-admin info (wp-admin URL, username, password) to Private Content area and include more screenshots that illustrates the problem in question, I will check your problems.

    Regards,

    #522109

    monia
    Participant

    Hi! Thank you

    #522150

    Hung Pham
    Keymaster

    Hi monia,

    Thanks for details.

    You want to get this section back https://prnt.sc/_mJOKde8j_zR?

    To assist you in the best possible manner, I kindly ask that you please include a clear statement of your exact requirements or the outcome you are aiming to achieve. This will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #527349

    monia
    Participant

    Hi! I’d like to view the website on mobile but now is impossible. Where I wrong?
    And I’d like to remove the language switch bottom right. I don’t remember how I activated it and I can’t remove it (the customer doesn’t want it there).

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    #527383

    Hung Pham
    Keymaster

    Hi monia,

    1. Mobile content

    You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

    2. Language switcher

    Navigate to Settings > TranslatePress > General tab and disable Floating language selection option https://prnt.sc/vo0XJa9PeZ-A

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)